Gaming Issues Latency/Ping
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Re: Gaming Issues Latency/Ping
08-02-2017 9:46 AM
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Hey, thanks for getting back to me again. The they were both around 80MB, but I just wonder if it could contain some valuable data? Unfortunately, I don't have the files here with me at work, I'd have to wait until i'm back home later before I could send anything. Understandably this probably won't be much use if you're still working 1 day p/w?
Re: Gaming Issues Latency/Ping
08-02-2017 9:50 AM
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The guys you are interacting with on the ticket are doing the same thing I'd be doing. The iPlayer capture at 9db shows quite a few problems, so it would be good to see if they are on the same level now at 12db. I'm chatting with the faults guy who was looking at your ticket earlier now.
Ex-Broadband Service Manager
Re: Gaming Issues Latency/Ping
08-02-2017 9:51 AM
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Thanks, let me know what I need to do!
Re: Gaming Issues Latency/Ping
23-02-2017 11:57 AM - edited 23-02-2017 11:57 AM
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Hey @cmlcoughlin91. Some changes were made to how we route traffic over the BT network on Monday. Have you noticed any difference at all?
Ex-Broadband Service Manager
Re: Gaming Issues Latency/Ping
23-02-2017 12:07 PM
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Hi @Kelly, I think Monday evening was the last time I tried things and they seemed pretty horrendous, hence I haven't tried since. I'll give it a shot tonight and see how it goes. Thanks, Chris.
Re: Gaming Issues Latency/Ping
23-02-2017 12:08 PM - edited 23-02-2017 12:10 PM
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Thanks I'm not suggesting this will have fixed it, but want to see if you notice any different at all.
Ex-Broadband Service Manager
Re: Gaming Issues Latency/Ping
23-02-2017 12:47 PM - edited 23-02-2017 1:36 PM
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@cmlcoughlin91 Also, could you do us a couple of speed tests with http://labs.thinkbroadband.com/speedtest/ and http://www.thinkbroadband.com/speedtest/speedtest2.html. I want to see if you see similar results to the people over on this thread: https://community.plus.net/t5/Fibre-Broadband/Odd-TBB-test/td-p/1393324/jump-to/first-unread-message
Ex-Broadband Service Manager
Re: Gaming Issues Latency/Ping
23-02-2017 7:47 PM
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Thanks @Kelly, please see attached.
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