FTTP Trialist must move address
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FTTP Trialist must move address
09-07-2017 9:41 AM
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Hi I've been on FTTP trial for 2 faultless years. Very very happy with service and speeds but we must move to somewhere with only vdsl2. I would like to stay with Plusnet so would like to know what's possible and best way to organise this for FTTP Trialist...
Thanks for any advice.
Regards Rich
Re: FTTP Trialist must move address
09-07-2017 1:57 PM
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Hi Rich,
Sorry to hear you're moving house to an area not provided by FTTP.
If you contact our House Moves team on the below details, we'll be able to provide a service at your new address.
Telephone number:
0800 013 2632 (Selecting option 1, then option 1)
Opening Times:
08:00 - 20:00 Monday to Friday
09:00 - 19:00 Saturday
09:00 - 18:00 Sundays
Once that's completed and you're moved in, let us know here and we'll manually place a cease order to stop the FTTP service.
Anoush
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