fiber router keeps going to flashing orenge , no house phone no diel tone
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29-11-2019 12:42 PM
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hi my fiber router keeps going to flashing orenge , also ihave no house phone no dile tone for long time now , i have checked all the leads and used my next doors phone still no luck , the house phone is new but the router going off as bean happeing over meny years even with difrent isp iam really fed up with it all i defo need a enginer out to sort it out
Fixed! Go to the fix.
30-11-2019 8:23 AM
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Hi @wayne43,
I've tested your line and you have an unbalanced cable fault so I've raised this to Openreach to resolve. We should have an update in 48 hours.
I can see your connection has also been dropping. Normally we'd suggest this is a result of the phone fault, but as you've noted you've had dropping connection problems for some time we may need to raise a broadband fault once the above phone fault is 'resolved'.
Re: fiber router keeps going to flashing orenge , no house phone no diel tone
03-12-2019 5:01 PM
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all fix now by the bt enginer thanks for fixing it
Re: fiber router keeps going to flashing orenge , no house phone no diel tone
04-12-2019 11:55 AM
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