Draytek Vigor 130 not connecting to Plusnet

[#1]

Hi all

First time poster.

I’ve just received from Amazon a Draytek Vigor 130 VDSL2/ADSL2/2+ Modem. I got this because I’ve set a Plex server up and remote access isn’t working - I use Google WiFi so I believe there’s double NAT’ing going on and I can’t turn it off on the Plusnet hub or on Google WiFi.

This is the device:

https://www.amazon.co.uk/gp/product/B00F9E5LQA/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1

As far as I was aware I didn’t need a router for this and it would just connect to the socket and work.

It isn’t.

So, a couple,of questions please

- Do I need a router?

- Is it not connecting because there’s nowhere to add in your Plusnet account details?

If it’s failing because of the second question, is there a way to add your credentials in anywhere because I can’t find it.

Thanks in advance

D

[#2]

According to the Draytek web site you'll need a router. See the pic here...

https://www.draytek.co.uk/products/business/vigor-130

[#3 · Accepted solution]

You'll need to set the Google WiFi wan settings to PPPoE and enter your Plusnet username and password

https://support.google.com/wifi/answer/6246630?hl=en-GB

[#4]

Thanks for the quick reply but the image on that page is my setup exactly.

Draytek in to the socket

[#5]

Ok then, as @MisterW says you'll need to set it up for PPPoE.

[#6]

Thanks @nozzer and @MisterW for your quick replies.

Adding the Plusnet credentials to Google WiFi fixed it and I’m now online so many many thanks to @MisterW, I was at my wits ends!

Seasons greetings to you both!

[#7]

Happy to help.

Maybe it's not obvious but Google WiFi IS a router.