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Disconnects at 1230am on Random nights
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- Disconnects at 1230am on Random nights
Disconnects at 1230am on Random nights
03-12-2019 12:51 AM
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Our fibre drops out randomly late at night
Always about 1230 am
But not every night
Happens at least once a week
Had engineer round and all is supposed to be working fine
Can anyone help?
Always about 1230 am
But not every night
Happens at least once a week
Had engineer round and all is supposed to be working fine
Can anyone help?
Message 1 of 2
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Re: Disconnects at 1230am on Random nights
03-12-2019 6:57 PM
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Thanks for your post @Agarnettclarke
Between midnight and 6am is when our suppliers often carry out maintenance as there are fewer people using their connections during this time.
If you're only experiencing drops during these times it's most likely nothing to worry about but if you start to experience drops during the day I'd recommend raising a fault here so we can investigate further.
Let us know if there's anything else we can help with
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- Disconnects at 1230am on Random nights