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Constant disconnections

woodyncfc85
Dabbler
Posts: 10
Registered: ‎07-08-2018

Constant disconnections

Good Evening,
Over the past few weeks my router keeps disconnecting from the internet, and just flashes orange.
Please could someone investigate for me?
Many thanks.
1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Constant disconnections

Hiya. I'm sorry to hear you're experiencing connection problems.

Line tests aren't showing the cause of the issue but we can also see your speeds are lower than expected.

Can you run through the steps Here and if you're still having problems please raise a fault to us at http://faults.plus.net letting us know when you've completed it.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet