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Cant connect
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Cant connect
09-10-2019 8:48 AM
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My phone connects fine to wifi however my husband has difficulty connecting as does his daughter and this is becoming very frustrating. We have both recently got surface pros and neither of them will connect. I've tried switching on and off have have devoted many hours to this process. Can you advise how I can use my broadband with all my devices consistently please.
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Re: Cant connect
09-10-2019 10:16 AM
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@Sarah12 have you tried splitting the 2.4 and 5ghz Wifi bands ?
There's a guide here https://community.plus.net/t5/My-Router/Devices-stop-working-on-5-GHz-connection-Wifi-drops/m-p/1395...
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: Cant connect
09-10-2019 1:51 PM
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