Your PlusNet Website is over its bandwidth allowance
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Your PlusNet Website is over its bandwidth allowance
15-01-2020 6:02 PM
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Had an email today suggesting that my website is over it's bandwidth allowance. I am slightly baffled by this as my site is quite small, it has a few photographs on it and some old freeware programs that were written for Windows '95, total site capacity probably less than 20Mb.
What are the bandwidth limits please? I've looked on the help pages and they suggest there is a site *size* limit of 250Mb or 500Mb, but can't find the bandwidth limits.
I've looked at my webstats for the site which has confused me further. Stragely, November and December are showing the same values for almost all sections of each of the monthly summary chart for both listed domains.
If anyone can help me track down the cause of my bandwidth problems, I'd be grateful if you could share your thoughts.
Month | Daily Avg | Monthly Totals | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
Hits | Files | Pages | Visits | Sites | kB F | Visits | Pages | Files | Hits | |
Jan 2020 | 20 | 17 | 8 | 6 | 78 | 5265 | 84 | 114 | 244 | 284 |
Dec 2019 | 14 | 11 | 7 | 5 | 141 | 150159 | 154 | 222 | 354 | 425 |
Nov 2019 | 14 | 11 | 7 | 5 | 141 | 150159 | 154 | 222 | 354 | 425 |
Month | Daily Avg | Monthly Totals | ||||||||
---|---|---|---|---|---|---|---|---|---|---|
Hits | Files | Pages | Visits | Sites | kB F | Visits | Pages | Files | Hits | |
Jan 2020 | 43 | 32 | 12 | 10 | 198 | 542586 | 146 | 174 | 459 | 602 |
Dec 2019 | 52 | 40 | 13 | 10 | 442 | 14646 | 326 | 419 | 1251 | 1613 |
Nov 2019 | 53 | 41 | 13 | 10 | 442 | 14646 | 326 | 419 | 1251 |
1613 |
Re: Your PlusNet Website is over its bandwidth allowance
15-01-2020 7:55 PM
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This topic has been moved from Fibre Broadband to Everything Else.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Your PlusNet Website is over its bandwidth allowance
16-01-2020 3:49 PM
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I had this a couple of years or so back. Turns out that my entire site had been 'scraped' by some web-crawler (possibly more than once), which had put the site over the allowed bandwidth.
I added the following line to the .htaccess file in the root of the directory:
RewriteCond %{HTTP_USER_AGENT} wget [NC]
It hasn't happened again, but that might just be coincidence. Worth a try, though.
Re: Your PlusNet Website is over its bandwidth allowance
17-01-2020 4:25 PM
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Thanks for getting in touch @mkstevo
From what I can see you have the 250Mb webspace on your account although from what we can see you're currently using less than 1% of this.
Re: Your PlusNet Website is over its bandwidth allowance
17-01-2020 11:21 PM
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My reading of the OP's post was not that his webspace was over the size limit, but that the traffic to it was, which was the same issue I had.
Re: Your PlusNet Website is over its bandwidth allowance
21-01-2020 7:47 PM - edited 21-01-2020 7:49 PM
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The webspace statistics didn't seem right. Looking at my space I was using far, far in advance of the claimed usage close to 200Mb, yet the webspace suggested I was using zero%. I have since deleted some old pages and files which took up a lot of space and were no longer required which I hope will, in turn, reduce the bandwidth usage.
I'd still like to know three things:
What is the bandwidth allowance for personal webspace? (Not storage allowance of 250Mb or 500Mb, the monthly bandwidth [download?] allowance)
How do I interpret the statistics charts from my webstats, and how do they relate to the bandwidth allowance?
Is it not odd (and highly unlikely) that November and December's webstats are identical, for both reports for both my site(s)?
Re: Your PlusNet Website is over its bandwidth allowance
21-01-2020 7:54 PM
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Hello @thejudge . From what I can see, I don't have a .htaccess file?
Can I create a text file, with the contents of: RewriteCond %{HTTP_USER_AGENT} wget [NC]
and then save that into the root directory as .htaccess ?
Or is it that my FTP program isn't showing the file?
Re: Your PlusNet Website is over its bandwidth allowance
21-01-2020 10:34 PM
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File names starting with a dot are classed as hidden and by default FTP programs might not list them. However there is usually an option in the program menus which when selected causes them to be shown
From memory the website bandwidth limit is 250MB per day.
Re: Your PlusNet Website is over its bandwidth allowance
22-01-2020 7:49 PM
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Thanks for your input @spraxyt . I've checked that hidden files are selected in Cyberduck, but can't see the .htaccess file. I've tried Filezilla with it's option to force show hidden files but can't see the .htaccess file there either.
Perhaps it doesn't exist, the website was 'built' with an old copy of iWeb that came with my first Mac around ten years ago. I do still use it as I rather like how the pages look when done, and the simplicity of the application suits my simple mind. Possibly it doesn't generate such a file, or perhaps I deleted it when I last did a major update of my site(s).
Not to worry, if things become problematic I'll try and generate a default .htaccess file and see how I get on.
Re: Your PlusNet Website is over its bandwidth allowance
22-01-2020 10:43 PM
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.htaccess files are optional so not having one is fine.. The file is often used to block "external" hot linking of image files and such entries probably already existed in @thejudge 's .htaccess. Hence just the one additional "wget" entry was needed to block those.
However if starting from scratch all the lines would need to be created.
With regard to bandwidth use webstats counts only text files, that is image files are ignored. This can lead to webstats seriously underestimating daily bandwidth usage. Image file usage is recorded in raw logs - which have to be specially requested and downloaded - but most users.would struggle to read and interpret these.
Re: Your PlusNet Website is over its bandwidth allowance
23-01-2020 6:28 PM
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Re: Your PlusNet Website is over its bandwidth allowance
17-02-2020 8:58 PM
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I signed up to Plusnet a looong time ago!
Thanks for confirming that. Does that include embedded video plays?
Re: Your PlusNet Website is over its bandwidth allowance
20-02-2020 8:22 PM
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Hi @mkstevo. It would include embedded videos yes, assuming the video is hosted on your webspace.
Hope this helps.
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