cancel
Showing results for 
Search instead for 
Did you mean: 

Worrying news - Plusnet price hikes way above inflation.

briank
Grafter
Posts: 87
Thanks: 8
Registered: ‎15-04-2010

Worrying news - Plusnet price hikes way above inflation.

5 REPLIES 5
jab1
The Full Monty
Posts: 21,446
Thanks: 7,291
Fixes: 315
Registered: ‎24-02-2012

Re: Worrying news - Plusnet price hikes way above inflation.

Old news, @briank , but you can bet the other major home broadband suppliers will follow suit. BTW, this is a BT GROUP, not purely Plusnet decision/action.

John
Baldrick1
Moderator
Moderator
Posts: 13,173
Thanks: 6,238
Fixes: 449
Registered: ‎30-06-2016

Re: Worrying news - Plusnet price hikes way above inflation.

@briank 

Price hikes are not applied to existing agreed contracts.

Every new contract requires a willing buyer as well as a willing seller. I would always recommend looking at the overall price of a contract over the full term and compare it with ISPs who do not apply mid contract increases.

It's always worth ringing in to see if you can haggle the price down.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Baldrick1
Moderator
Moderator
Posts: 13,173
Thanks: 6,238
Fixes: 449
Registered: ‎30-06-2016

Re: Worrying news - Plusnet price hikes way above inflation.

Moderator's note:
Thread moved from Broadband to Everything Else 

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Marksfish
Seasoned Pro
Posts: 1,215
Thanks: 312
Fixes: 4
Registered: ‎22-11-2014

Re: Worrying news - Plusnet price hikes way above inflation.

People complained about the %age + cpi and now are complaining because the price hikes are higher than the previous method. My personal opinion is that the cost shouldn't be allowed to rise during the contracted period.

Mark

MisterW
Superuser
Superuser
Posts: 17,804
Thanks: 7,385
Fixes: 503
Registered: ‎30-07-2007

Re: Worrying news - Plusnet price hikes way above inflation.

My personal opinion is that the cost shouldn't be allowed to rise during the contracted period

In effect, it doesn't. You know at the start exactly how much it will cost over the contracted period. The problem is that many people won't look at that, they'll look at the headline starting price.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.