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Static IP

FIXED
desg
Newbie
Posts: 5
Thanks: 1
Registered: ‎22-03-2024

Static IP

I thought I had requested a static IP when I started 10 months ago, I remember something about £5 setup fee.

 

But it seems I am now on a Dynamic IP, can someone have a look?

8 REPLIES 8
Townman
Superuser
Superuser
Posts: 23,071
Thanks: 9,651
Fixes: 161
Registered: ‎22-08-2007

Re: Static IP

Off the wall idea as we have seen this before - have you given away an old Plusnet router to another Plusnet user?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

James30
Plusnet Help Team
Plusnet Help Team
Posts: 408
Thanks: 141
Fixes: 25
Registered: ‎19-04-2023

Re: Static IP

@desg  Hiya, I've left you a ticket here @ https://www.plus.net/wizard/?p=view_question&id=240803407 please reply to it and let us know on here when you have replied, cheers

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team
desg
Newbie
Posts: 5
Thanks: 1
Registered: ‎22-03-2024

Re: Static IP

Hi James,

 

I have replied on the ticket.

 

For anyone else looking, it looks like I never had Static IP, memory is a funny thing Smiley

ClaudiaG23
Plusnet Help Team
Plusnet Help Team
Posts: 333
Thanks: 134
Fixes: 21
Registered: ‎02-05-2023

Re: Static IP

@desg all sorted. Just give the router a reboot.

If this post resolved your issue please click the 'This fixed my problem' button
 Claudia Garner
 Plusnet Help Team
desg
Newbie
Posts: 5
Thanks: 1
Registered: ‎22-03-2024

Re: Static IP

Thanks Claudia,

 

I have rebooted and am now on static, many thanks.

 

I have updated the ticket with a request to update the rDNS.

 

Cheers, Des.

desg
Newbie
Posts: 5
Thanks: 1
Registered: ‎22-03-2024

Re: Static IP

Ah, looks like the ticket is closed and I cannot see a way of creating a new one, can someone open a ticket so I can get the rDNS updated?

 

Cheers, Des.

James30
Plusnet Help Team
Plusnet Help Team
Posts: 408
Thanks: 141
Fixes: 25
Registered: ‎19-04-2023

Re: Static IP

Fix

@desg I've created you a new ticket if you could reply @ https://www.plus.net/wizard/?p=view_question&id=240810886 .Ta

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team
desg
Newbie
Posts: 5
Thanks: 1
Registered: ‎22-03-2024

Re: Static IP

Thanks, rDNS has been updated.