Is that true? Is anyone at PlusNet able to change my rDNS?
NO it isnt! The helpdesk aren't able to, but the staff who frequent this forum are able to raise a request to NetOPS to make the change. I'm sure one of them will be along shortly...
You will need to ensure that your domain has the corresponding A record pointing to your static IP as this will be required before the rDNS can be set.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
