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Freenetname - Domain renewal

simoncotton
Dabbler
Posts: 10
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Registered: ‎20-02-2016

Freenetname - Domain renewal

I am a user who originally came to Plusnet from Freenetname/Madasafish but migrated to BT after a couple of issues. I paid for the justmail service ensuring my domain was renewed each year. A few years ago this became free of charge and plusnet pledged to continue with the service indefinitely. Up until now there have been no issues.

My domain expires today with no sign that it is being renewed which is not good news, can anyone advise?

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Penny
Superuser
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Re: Freenetname - Domain renewal


@simoncotton wrote:

My domain expires today with no sign that it is being renewed which is not good news, can anyone advise?


 

As per @Townman 's post at https://community.plus.net/t5/Everything-else/Domain-name-expired-and-hasn-t-been-renewed/m-p/201452... :

Actually it needs a staff catch...

@LexLex2020 / @Marsh / @Windings / @Tina11192 


 

You'll probably need to send one of the Help Team (the four @ links above) details of the not-renewed-yet domain name (send a PM [Private Message] via their linked page/s).

As far as I understand it, PMs sent are viewable by all four (so whoever's on shift can refer it to NetOps or whoever deals with domain renewals currently).

 

Given this is the second such domain-renewal thread in a matter of days, it might be helpful if the Moderators could perhaps create an amalgamated thread (similar to the one for Archived mailbox? Request for it to be unarchived here! at https://community.plus.net/t5/Email/Archived-mailbox-Request-for-it-to-be-unarchived-here-Part-2/m-p... )

to keep all such domain-renewal requests in a single location, ongoing, if at all possible.

 

.

Penny Rollo * * * joined Force9 on 17/02/98 * * * with PlusNet from 2000 onwards * * * * personal website at pennymidasrollo.plus.com
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Superusers are not PlusNet staff but do have a direct line of communication into the business to raise issues, concerns and feedback from the Community.
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simoncotton
Dabbler
Posts: 10
Thanks: 2
Fixes: 1
Registered: ‎20-02-2016

Re: Freenetname - Domain renewal

Thanks for the info