FTTP to flat

[#1]

Hi all!

Long time PN user and first time poster on the forums, hello!

I live in a block of flats, all of the houses around me are able to get FTTP, all of the properties are on the same cabinet as me also.

I called PN back in maybe September and spoke to Abi who was going to request a site visit from Openreach. Work & life got in the way and I never chased it up/didn't get anything back.

CityFiber reckon they can give me FTTP, but I don't want to leave PN, it just works and in over a decade I've only had to call support three times bar moving requests/fixed IP.

1) My line was reported to wrong cabinet on Openreach BB Checker, got FTTC after this, an old EO only line
2) Some delights sliced my phone line outside
3) Bad earth on the line

10/10 service imo!

Is there anyway PN can put Openreach in touch with the management company for my block to see if FTTP could be progressed/installed? Have heard of issues with flats getting FTTP because of communication issues with freeholders.

Cheers

[#2]

@jump1e 

Just to check what's available can you post a screen image of the results from the following (after hiding your details). Make sure you include the narrative below the results window.

https://www.broadbandchecker.btwholesale.com/#/ADSL

Brian

[#3]

Hi bmc,

Attached, it says FTTP not available but everyone around me (apart from the flats) can get it and on the same cab.

I've found this; https://www.openreach.com/forms/apartment-wayleave-form but needs a reference number 

Cheers

[#4]

@jump1e 

Full Fibre is not available to you at this time from OpenReach. You need to see WBC FTTP in the left hand column.

You could use the Address version of the Checker to see if any of the other flats can get it.

Putting your post code in the OR website what does it say - www.openreach.co.uk

Finally, full fibre goes nowhere near the cabinet near you. It runs directly all the way to an OpenReach Handover Point in a Main Exchange. In a victory for the marketing people over common sense FTTC is known as Fibre and FTTP is known as Full Fibre.

Brian

[#5]

and on the same cab

The cab is irrelevant, FTTP doesnt go via the cab , its direct to the head end (local exchange)

Because the building is an MDU (multiple dwelling unit) then Openreach will need wayleave from the landlord(s)

Might be worth getting other residents and the landlord if possible to fill in the Openreach form https://www.openreach.com/broadband-for-landlords#accordion-7943b2ab96-item-ec64d94e6d and see what the response is.

[#6]

@MisterW 

The OP may be confusing Fibre with Full Fibre.

We need to establish if Full Fibre is available to the surrounding properties before looking at why the OP currently can't get it.

Brian

[#7]

@bmc I dont see how! They're referring to it as FTTP not Full Fibre or Fibre, so where's the confusion ...

[#8]

I read "CityFiber reckon they can give me FTTP, but I don't want to leave PN" in the opening post

[#9]

@MisterW 

The very fact they're talking about the cab at all is a warning sign to me just to double check the OP actually is speaking about Full Fibre.

You'll note I asked what the OR says about the OP's flat and suggested checking neighbouring properties.

Brian

[#10]

Thank you, yeah is full fibre I'm wanting, am on FTTC at the moment.

I thought all fibre (optic) cables ran from the ONT, to the green cabs and then onto the main BT exchange.

I'll try and get the freeholder to fill the form out, half of the flats do have an internal stairwell and the other half (mine) don't

[#11]

@jump1e 

Thanks for clarifying it's Full Fibre you're speaking about.

In decades to come the FTTC cabinets themselves may become redundant as more and more properties install FF.

I believe you need to show FF is / should be available to your flat (and the others). No point in chasing the freeholder if it isn't available for some technical reason.

To do so build up some evidence. What does www.openreach.co.uk say for your flat if you put your post code in? Check both neighbouring flats and surrounding properties for evidence.

Then use the Address version of the Checker for your post code. If you're minded to you could look at every property in the post code. You need to see WBC FTTP in the left hand column and available to the right (or KCI2).

It might just be a database error with your flat.

Finally, how does your copper phone line reach the property? Is it an overhead / underground feed or does it come from a central location in the flats complex?

Brian