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End of contract and moving home

Willow6
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Posts: 54
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Registered: ‎01-03-2023

Re: End of contract and moving home

I have decided to cancel my Plusnet service.Should I do it now or wait until my contract ends on July 19th?
Baldrick1
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Registered: ‎30-06-2016

Re: End of contract and moving home

@Willow6 

You should cancel immediately. Cancellation requires 14 days notice. Note that the end of a fixed term contract does not mean that the service ends on that date, it just continues at the out of contract rate. Consequently, by cancelling today you will still be charged for 8 days at the out of the contract rate. This will be in the form of a full month at the out of contract rate, with a refund when the contract is closed in several weels time.

For further information see: https://www.plus.net/help/legal/cancellation-policy/

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Willow6
Rising Star
Posts: 54
Thanks: 19
Fixes: 2
Registered: ‎01-03-2023

Re: End of contract and moving home

Thank you.Have done as you advised and cancelled this morning.