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DNS servers offline?

FIXED
Moongrazer
Dabbler
Posts: 13
Thanks: 12
Fixes: 1
Registered: ‎10-07-2016

DNS servers offline?

DNS lookups via Plusnet's own servers - 212.159.6.9 and 212.159.6.10 - seem to be broken (i.e. unable to resolve host names etc.).

I've switched our router/devices to use Cloudflare for now, which has resolved it, but I'm wondering if this is a problem local to us or more widespread?

109 REPLIES 109
Nic68
Hooked
Posts: 6
Thanks: 1
Registered: ‎16-01-2023

No broadband

Internet working fine all day and I’m literally in the middle of working tonight and it’s gone down!!!! Can’t get hold of anyone !!!
johnstevens878
Dabbler
Posts: 15
Registered: ‎22-09-2022

Re: No broadband

Mine has just gone down too. Can't see any issues with the router... I'm hoping just temporary issue their end
blackbolt
Dabbler
Posts: 10
Thanks: 2
Fixes: 1
Registered: ‎26-01-2017

Re: No broadband

DNS problems. I can still ping stuff.
Beanhead
Dabbler
Posts: 17
Thanks: 3
Fixes: 1
Registered: ‎24-01-2016

Re: No broadband

Yup mines down too. It's been intermittent all day which never happens, but now it's fully down. Tested everything my end and seems all ok so assuming their end?
idharper
Dabbler
Posts: 21
Thanks: 2
Fixes: 2
Registered: ‎10-12-2013

Re: No broadband

looks like widespread problem
Alex2x
Grafter
Posts: 126
Thanks: 1
Registered: ‎26-02-2013

Re: No broadband

My connection has been dropping for days, what are you in, Plymouth by any chance ?
Michael14
Newbie
Posts: 1
Registered: ‎13-09-2023

Re: No broadband

Mine has as well but the light is still blue
Mike76
Newbie
Posts: 1
Thanks: 1
Registered: ‎13-09-2023

Re: No broadband

DNS servers are not pinging, I just changed my DNS to 8.8.8.8 and back on line
Moongrazer
Dabbler
Posts: 13
Thanks: 12
Fixes: 1
Registered: ‎10-07-2016

Re: No broadband

Plusnet's DNS servers have gone offline. I just posted about this in Full Fibre forum - your post seems to confirm this is not just me.

 

Net connection itself is fine - i.e. if you go to 1.1.1.1 (Cloudflare's DNS web page) you should find it works, but any request using a named address won't work.

Speedbump
Newbie
Posts: 1
Registered: ‎13-09-2023

Re: No broadband

I haven't experienced problems earlier, but mine completely dropped out a few minutes ago. I'm in Northamptonshire so it's pretty wide spread
RichT
Grafter
Posts: 30
Thanks: 7
Registered: ‎07-02-2020

Re: No broadband

Same here. Stopped working about 20:45 rebooted router but it made no difference. Sandhurst Berkshire.
tristanself
Newbie
Posts: 3
Thanks: 2
Registered: ‎26-07-2022

Re: DNS servers offline?

Yes does look that way, neither are responding, i've swapped to 8.8.8.8 for now, and that seems to work.

bengutt
Dabbler
Posts: 10
Thanks: 4
Registered: ‎16-09-2022

Re: No broadband

No broadband here either, I can find no service status page for plusnet either, so I really can't tell if it's their end or mine. I'll have to contact support to find that out I guess.
Aliseries
Newbie
Posts: 4
Thanks: 1
Registered: ‎13-09-2023

Re: No broadband

Same here Router showing blue and connected, but no show on the internet.