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Can't login (domain and web space on Force9)

BS6600
Grafter
Posts: 28
Thanks: 1
Registered: ‎23-07-2015

Re: Can't login (domain and web space on Force9)

Yes - email problem resolved by Community member Gandalf who edited my account settings

 

No - cannot login.

 

Login wants me to select either mobile or broadband - I have neither of these.

 

user name bssecure - domain bscomputers.co.uk

 

Thanks for trying.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,927
Thanks: 1,536
Fixes: 480
Registered: ‎01-01-2012

Re: Can't login (domain and web space on Force9)

Hi @BS6600 

Can you try broadband as that should work

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
BS6600
Grafter
Posts: 28
Thanks: 1
Registered: ‎23-07-2015

Re: Can't login (domain and web space on Force9)

Matthew,

Thanks but no - I get 'Change already in progress...' and "We're unable to show your products....." and "Thare was an error we're unable to show your contrract'.

But.....it does know who I am.

 

part screen shot attached,

 

Bill

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,927
Thanks: 1,536
Fixes: 480
Registered: ‎01-01-2012

Re: Can't login (domain and web space on Force9)

Sorry to hear that @BS6600 

I've raised this to a backend team to see if there's anything we can do to clear that message 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team