SPF and DKIM settings
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08-02-2024 12:46 PM
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Hello,
I have my own domain (skyesilver.com) hosted by a third party. I normally send emails through their mail server, but sometimes I send them through Plusnet's outgoing server (relay.plus.net). I'm presently double-checking all my SPF and DKIM settings and would like help with the following.
1) Can you please confirm that _spf-internal.plus.net and _spf-internal2.plus.net are still the correct servers to use in the SPF record? I previously read these here - https://community.plus.net/t5/Email/SPF-record-2022-update-please/td-p/1882388, just want to be sure they're still correct.
2) Does your outgoing server relay.plus.net support DKIM? If so, can you please provide the details to add to the DNS records? This is usually in the form of either a CNAME or TXT record.
Many thanks in advance.
Lindsay
Fixed! Go to the fix.
08-02-2024 1:41 PM
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Can you please confirm that _spf-internal.plus.net and _spf-internal2.plus.net are still the correct servers to use in the SPF record?
AFAIK they are still correct.
Does your outgoing server relay.plus.net support DKIM? If so, can you please provide the details to add to the DNS records? This is usually in the form of either a CNAME or TXT record.
DKIM is ONLY supported for the <account>.plus.com domains, no support is available for external or Plusnet hosted domains
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: SPF and DKIM settings
08-02-2024 2:57 PM
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Hi,
Many thanks for confirming those points, appreciate it!
Best regards,
Lindsay
Re: SPF and DKIM settings
08-02-2024 3:02 PM
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No problem, I assume you realise that you need to add the PN SPF definitions as additional includes to your existing SPF.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: SPF and DKIM settings
08-02-2024 4:09 PM
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Yup, I'm building up quite a string of them!
Re: SPF and DKIM settings
08-02-2024 9:45 PM
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What problem are you trying to resolve? Sometimes we choose the wrong reminders and end up with additional challenges.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: SPF and DKIM settings
08-02-2024 9:49 PM
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Because sometimes the host's server is painfully slow, for reasons I have never figured out.
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