E mails and folders all missing
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- E mails and folders all missing
E mails and folders all missing
10-12-2021 8:34 AM
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Re: E mails and folders all missing
10-12-2021 1:07 PM
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Hey @Cathamracing
Thanks a lot for reaching out. Your mailbox has been archived because you've exceeded your storage limit. I've raised a task with our team to have them unarchived within the next 3 working days, but please take some time to delete any unwanted emails from the server as this would be likely to happen again.
Re: E mails and folders all missing
10-12-2021 1:18 PM
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Re: E mails and folders all missing
10-12-2021 5:11 PM
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Re: E mails and folders all missing
16-12-2021 10:44 AM - edited 16-12-2021 10:44 AM
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Did you not receive (at least) 4 weeks of warning emails? Do you check regularly the default mailbox on your account?
We do see people claim that they have had no warning emails, but then find that they do not monitor the default email address.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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