Accidental deletion of email
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Accidental deletion of email
05-01-2022 9:53 AM
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I selected the 'All' option on my email, not 'this page' (very confusing!) and when I deleted the messages. The Deleted folder does not have the deleted messages in (maybe too many?)
Is there any way to restore the deleted messages? Either to inbox of the deleted folder where I can sort them out?
Re: Accidental deletion of email
05-01-2022 1:13 PM
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Hi @KeefyBoy,
Just to confirm, was this when you were using the Plusnet webmail portal, or were you using an email client?
Re: Accidental deletion of email
05-01-2022 1:27 PM
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Hi
It was in the portal
Thanks
Re: Accidental deletion of email
05-01-2022 4:13 PM
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Thanks for confirming that @KeefyBoy. Please could you send me a Private Message to confirm which mailbox was in use at the time? Please include a link to this thread in case one of my colleagues picks up the case before me
Re: Accidental deletion of email
10-01-2022 11:46 AM
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Looks like your emails have now been restored from 03/01/2022 @KeefyBoy
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