Draytek Vigor 2820n Set Up Business Broadband
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Draytek Vigor 2820n Set Up Business Broadband
07-02-2019 5:08 PM
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Hi,
After having multiple failures on a credit card security scan, I have been informed that the problem is with the PlusNet standard router. PlusNet confirm this.
I have purchased a DrayTek 2820n to use with my business broadband.
Can anyone please advise of the settings I need to connect it in place of my PlusNet Router?
Thanks in advance.
Rob
Re: Draytek Vigor 2820n Set Up Business Broadband
07-02-2019 5:14 PM
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Hi @Shirtcraft,
The full set of connection settings can be found here.
This will be the standard connection settings, the settings to ensure that new router is PCI compliant (which I assume is what you're referring to) you'll need to speak to whoever your payment provider people are.
Re: Draytek Vigor 2820n Set Up Business Broadband
07-02-2019 5:41 PM - edited 07-02-2019 5:46 PM
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Hi @Shirtcraft there's a useful guide here https://support.zen.co.uk/kb/Knowledgebase/Vigor-2800-Series-Quick-Setup just replace the example zen username/password with the ones for your Plusnet account as detailed in the link provided by @JOLO
NB change the DNS settings to the OPENDNS 208.67.222.222 and 208.67.220.220, or the google ones 8.8.8.8 and 8.8.4.4
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Draytek Vigor 2820n Set Up Business Broadband
07-02-2019 6:33 PM
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Moderator's Note(s)
Thread moved from ADSL Broadband to Business.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
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