Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
strange username for DSL
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: strange username for DSL
strange username for DSL
22-09-2007 8:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've just upgraded a Force9 dial-up account for a friend to a 'Force 9 BBYW Option 1' account and the DSL username given is REALLY long, see below (I've input some x characters to hide the actual username);
xxx4974886831afc7xxx7eaxxx6xxx@f9.co.uk
Is this normal ? Or has something gone wrong ?
Cheers
Andy Keys
xxx4974886831afc7xxx7eaxxx6xxx@f9.co.uk
Is this normal ? Or has something gone wrong ?
Cheers
Andy Keys
Message 1 of 4
(1,455 Views)
3 REPLIES 3
Re: strange username for DSL
22-09-2007 8:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This is the username for the temporary upgrade account, the one that we do all the upgrade work on (this is kept separate from the current dialup account so as not to interfere with service). You won't need to use this username at all, it's tied to the 'proper' account, and as soon as the broadband is activated everything will transfer over and the temporary account will close.
Hope that helps,
Hope that helps,
Message 2 of 4
(477 Views)
Re: strange username for DSL
22-09-2007 8:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: orbrey This is the username for the temporary upgrade account, the one that we do all the upgrade work on (this is kept separate from the current dialup account so as not to interfere with service). You won't need to use this username at all, it's tied to the 'proper' account, and as soon as the broadband is activated everything will transfer over and the temporary account will close.
Hope that helps,
OK, I understand now... it might be an idea for Force9 to mention how this works within the 'account setup info pages' (or perhaps it IS mentioned somewhere and I didn't find it). Anyway, Many Thanks for explaining !
Message 3 of 4
(477 Views)
Re: strange username for DSL
25-09-2007 5:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've raised a problem on this after I found it when I was testing something earlier and it jogged my memory of this thread.
Message 4 of 4
(477 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: strange username for DSL