"Unknown" gateway
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"Unknown" gateway
02-02-2010 10:32 PM
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Quote Which gateway
You are currently connected to the "unknown" gateway.
Bit odd, has anyone else noticed that on this page: http://usertools.plus.net/@gateway/
Re: "Unknown" gateway
03-02-2010 1:12 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: "Unknown" gateway
03-02-2010 7:43 AM
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C:\>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.0.1
2 24 ms 24 ms 23 ms lo0-central3.pcl-ag04.plus.net [195.166.128.243]
3 23 ms 23 ms 22 ms 84.92.6.240
4 23 ms 22 ms 22 ms te2-1.pcl-gw02.plus.net [212.159.1.114]
5 23 ms 22 ms 23 ms te2-2.thn-gw2.plus.net [212.159.0.190]
6 108 ms 214 ms 207 ms rt0.thdo.bbc.co.uk [212.58.239.25]
7 22 ms 22 ms 22 ms 212.58.238.149
8 23 ms 23 ms 22 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
Re: "Unknown" gateway
03-02-2010 7:55 AM
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Quote from: Bob What does a traceroute tell you?
Sorry, I'm on a Mac, don't know how you do a traceroute - or if you can! Rebooted the router last night before I went to bed, speed was still down at about 1.5Mb - 2Mb though. This morning, the speed is back up at about 8Mb again, but it's still saying I'm connected to "unknown" gateway. Ah well, it's not a problem, just curious why that's all. At least I've got my speed back again.
Re: "Unknown" gateway
03-02-2010 9:29 AM
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Quote from: stallan 2 24 ms 24 ms 23 ms lo0-central3.pcl-ag04.plus.net [195.166.128.243]
Looks like the problem's arisen on the back of this. The gateway checker won't have been modified to parse the new virtual routers.
I've raised an internal problem to have it looked into (ref: 60473).
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: "Unknown" gateway
04-02-2010 9:33 PM
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Re: "Unknown" gateway
05-02-2010 9:02 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: "Unknown" gateway
05-02-2010 10:04 AM
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Full Fibre since September 2023
Mac OS14 and Firefox user with latest versions of both
Re: "Unknown" gateway
09-02-2010 2:16 AM
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Re: "Unknown" gateway
09-02-2010 9:49 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: "Unknown" gateway
09-02-2010 10:52 AM
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I am almost certain that there was NO disconnection between visiting the gateway checker and doing the traceroute, in my previous posting.
I had previously been gateway jumping to find the best connection, as last night I was software testing a broadband speed checker for a well known broadband comparison website.
While gateway jumping I discovered the "unknown gateway", found the throughput to be good enough, and stayed connected so I could highlight this problem to you.
I have just repeated (10:31) the gateway check and traceroute (at the same time) with the results below, which look pretty much the same as last night.
I am available all day if you want me to try any other tests, and have both WIndows and Linux running if required.
Re: "Unknown" gateway
09-02-2010 11:50 AM
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Quote from: purleigh I am almost certain that there was NO disconnection between visiting the gateway checker and doing the traceroute, in my previous posting.
Not to worry, I've managed to get onto pcl-ag02 now and the gateway checker doesn't work for me either. I thought we had these virtual routers in place before the work the other day to be honest but I must have been mistaken.
It will be addressed as part of the problem that's already open.
Thanks for pointing it out though.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: "Unknown" gateway
09-02-2010 4:10 PM
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I just got the service email about the newly lit pcl-ag02, so thought I would reboot router to see if I could grab some of that 622M pipe
so maybe i have - is there any other way to know ?.
And many thanks PN for this extra investment - I hope it gives the tech support less calls, tickets or posts here about slow pipes.
blog here:
http://community.plus.net/blog/2010/02/09/more-capacity-for-2010/
Re: "Unknown" gateway
09-02-2010 5:05 PM
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N:\>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Server
2 1 ms <1 ms <1 ms host-xxx.xxx.xxx.xxx.
3 36 ms 36 ms 37 ms lo0-homesurf.thn-ag3.plus.net [195.166.128.81]
4 34 ms 35 ms 34 ms vl306.thn-gw1.plus.net [84.92.3.201]
5 37 ms 163 ms 37 ms te2-3.thn-gw2.plus.net [212.159.1.58]
6 34 ms 33 ms 33 ms rt0.thdo.bbc.co.uk [212.58.239.25]
7 33 ms 35 ms 33 ms 212.58.238.149
8 34 ms 34 ms 34 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: "Unknown" gateway
09-02-2010 5:07 PM
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