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ps3 ping issue

bigben
Grafter
Posts: 55
Thanks: 1
Registered: ‎04-01-2009

ps3 ping issue

I have recently got back into GT5p on the PS3 but i am only ever put in an online race with no more than 4 other players.(On the scrolling writing at the bottom of the screen it says people with a slow connection will be put in smaller races).
Other multi player games work well with no lag at all. As did GT5p a few months ago.
I have between a 3.5 and 4 meg connection with very low errors and interleave turned off .
If i do a tracert to bbc.co.uk over 30 hops the average is between 12-20ms but more recently the hops to the PN gateway have been over 250ms  several  times
Could someone please help as races get a big dull when its 1- on- 1 every time.
Thanks. Sad
.
15 REPLIES 15
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: ps3 ping issue

http://usertools.plus.net/exchanges/ whats the vp capicity like at your exchange?
which product are you on and are u suree u havent gone over the usage allowence and having your speeds restricted
bigben
Grafter
Posts: 55
Thanks: 1
Registered: ‎04-01-2009

Re: ps3 ping issue

Hi and thanks for your help
VP capacity is showing green,
I am on the Pro package for gamers and am nowhere near the 15gig limit .
Most  of yesterday evening i had  4 or less cars on the grid out or 12 . So i tried a different PN gateway but it was no better. 
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    1 ms    <1 ms    1 ms  192.168.1.1
  2    25 ms    24 ms    16 ms  lo0-plusnet.pcl-ag01.plus.net [195.166.128.27]
  3    54 ms    73 ms    58 ms  gi1-2-803.pcl-gw1.plus.net [84.92.5.57]
  4    25 ms    14 ms    40 ms  te2-1.pcl-gw02.plus.net [212.159.1.114]
  5  121 ms  235 ms  227 ms  te2-2.thn-gw2.plus.net [212.159.0.190]
  6    20 ms    49 ms    31 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  7    67 ms    13 ms    30 ms  212.58.238.133
  8    23 ms    24 ms    28 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
I am only assuming that this is the problem?
bigben
Grafter
Posts: 55
Thanks: 1
Registered: ‎04-01-2009

Re: ps3 ping issue

Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    15 ms    18 ms    23 ms  lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
  3  106 ms    41 ms  138 ms  ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
  4    27 ms    12 ms    13 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  5    15 ms    13 ms    13 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  6    18 ms    16 ms    18 ms  212.58.238.14 
  7    13 ms    13 ms    13 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    1 ms    <1 ms    <1 ms  192.168.1.1
  2    14 ms    15 ms    16 ms  lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
  3  180 ms  159 ms    21 ms  ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
  4    14 ms    13 ms    13 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  5    13 ms    15 ms    13 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  6    12 ms    13 ms    13 ms  212.58.238.149
  7    14 ms    13 ms    13 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    1 ms    <1 ms    <1 ms  192.168.1.1
  2    26 ms    25 ms    18 ms  lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
  3    15 ms    12 ms    13 ms  ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
  4    65 ms    58 ms  222 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  5    57 ms    13 ms    13 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  6    14 ms    14 ms    15 ms  212.58.238.149
  7    13 ms    13 ms    13 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    1 ms    <1 ms    <1 ms  192.168.1.1
  2    14 ms    15 ms    43 ms  lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
  3    *        *        *    Request timed out.
  4  216 ms    13 ms    14 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  5  102 ms    13 ms    14 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  6    15 ms    13 ms    13 ms  212.58.238.149
  7    20 ms    19 ms    15 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Could someone from from PN please help with this, as this is not typical of my connection
Thanks
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: ps3 ping issue

you on fast path? if so what are the errors like on your line hec,errored seconds ect
bigben
Grafter
Posts: 55
Thanks: 1
Registered: ‎04-01-2009

Re: ps3 ping issue

This is from 65 hours of sync time .And there have been a lot of thunderstorms which i believe cause more than mormal errors as well.
Normally i get about 500 ES and 900 CRC errors in 24hours according to routerstats .
Taken from router.
Type: Fast
Line Coding: Trellis On
Status: No Defect

  Downstream Upstream
Rate (Kbps): 4224  448

SNR Margin (dB): 15.2  25.0
Attenuation (dB): 46.0  26.0
Output Power (dBm): 11.9  19.8

Super Frames: 28961329  28961327
Super Frame Errors: 4566  0
RS Words: 0  0
RS Correctable Errors: 0  1
RS Uncorrectable Errors: 0  N/A

HEC Errors: 2205  0
OCD Errors: 6  1
LCD Errors: 0  2
Total Cells: 609873140  0
Data Cells: 20151452  0
Bit Errors: 0  0

Total ES: 3961  0
Total SES: 90  0
Total UAS: 42  0
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: ps3 ping issue

this is what errors look like on my line on fastpath. the upstream lies as each 15mins the upstream resets it self for some reason
i dont get any problems from theses amounts of errors
bigben
Grafter
Posts: 55
Thanks: 1
Registered: ‎04-01-2009

Re: ps3 ping issue

This is all i can get from routerstats but the errors look low to me.(all tho i don't fully understand them)
Up time 91 hours
adsl: ADSL driver and PHY status
Status: Showtime  Channel: FAST, Upstream rate = 448 Kbps, Downstream rate = 4224 Kbps
Link Power State: L0
Mode:                  G.DMT
Channel:                Fast
Trellis:                ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):      15.1            25.0
Attn(dB):      46.0            26.0
Pwr(dBm):      19.8            11.9
Max(Kbps):      4256            1116
Rate (Kbps):    4224            448
                        G.dmt framing
K:              133(0)          15
R:              0              0
S:              1              1
😧              1              1
                        ADSL2 framing
MSGc:          1              1
B:              150            15
M:              1              1
T:              1              1
R:              0              0
S:              1.0000          1.0000
L:              1208            128
😧              1              1
                        Counters
SF:            34425673                34425671
SFErr:          6168            0
RS:            0              0
RSCorr:        0              1
RSUnCorr:      0              0
HEC:            3043            0
OCD:            7              1
LCD:            0              2
Total Cells:    1535303879              0
Data Cells:    24380559                0
Drop Cells:    0
Bit Errors:    0              0
ES:            5039            0
SES:            90              0
UAS:            42              0
Total time = 1 days 44 min 4 sec
SF  = 35727920
CRC = 11902
LOS = 1
LOF = 9
ES  = 5039
Latest 1 day time = 44 min 4 sec
SF  = 155524
CRC = 65
LOS = 0
LOF = 0
ES  = 24
Latest 15 minutes time = 14 min 4 sec
SF  = 49619
CRC = 8
LOS = 0
LOF = 0
ES  = 7
Previous 15 minutes time = 15 min 0 sec
SF  = 52982
CRC = 32
LOS = 0
LOF = 0
ES  = 11
Previous 1 day time = 24 hours 0 sec
SF  = 5082319
CRC = 1137
LOS = 0
LOF = 0
ES  = 884
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF  = 52923
CRC = 25
LOS = 0
LOF = 0
ES  = 6
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF  = 52923
CRC = 4
LOS = 0
LOF = 0
ES  = 4
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF  = 52982
CRC = 7
LOS = 0
LOF = 0
ES  = 6
AM still seeing bad times from PN . What could cause this?
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    1 ms    <1 ms    <1 ms  192.168.1.1
  2    14 ms    23 ms    12 ms  lo0-plusnet.pte-ag1.plus.net [195.166.128.64]
  3  170 ms  211 ms  214 ms  ge0-0-0-403.pte-gw2.plus.net [84.92.4.2]
  4    76 ms    13 ms    14 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  5    13 ms    13 ms    12 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  6    46 ms    13 ms    12 ms  212.58.238.149
  7    12 ms    13 ms    13 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]

scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: ps3 ping issue

have u tried hoping gateways. the common theme on all your traceroutes is pte-gw2 is high on the pings.
i cant jump on the same gateway as you to test it out because am on the trial and locked to thn-ag2
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: ps3 ping issue

Hi bigben,
It sounds like ASBO's suggestion would be well worth a try, you can find out what gateway you're on by visiting http://usertools.plus.net/@gateway - try dropping the connection and reconnecting after a couple of minutes (to make sure the exchange doesn't pick the disconnections up as a fault) then checking on the previous link to make sure you're on a different gateway to pte-gw2. See if that makes any difference to the ping times - it should do.
Hope that helps,
bigben
Grafter
Posts: 55
Thanks: 1
Registered: ‎04-01-2009

Re: ps3 ping issue

Thank for your replies, i changed gateways  and this is what i get now.

Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  192.168.1.1
  2    20 ms    34 ms    38 ms  lo0-plusnet.pcl-ag04.plus.net [195.166.128.134]
  3    19 ms    24 ms    18 ms  gi1-6-604.pcl-gw02.plus.net [84.92.0.229]
  4  205 ms  195 ms  206 ms  te2-2.thn-gw2.plus.net [212.159.0.190]
  5    30 ms    16 ms  204 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  6    19 ms    14 ms    18 ms  212.58.238.149
  7    16 ms    22 ms    19 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
I will another one
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: ps3 ping issue

Thanks - it'll be interesting to see how the high and low pings are on different gateways and also how that ties in with the graphing at http://www.plus.net/support/network_performance/broadband_packets_drop.shtml
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: ps3 ping issue

is your pc your doing the pings from running on wireless? if so u need to disable WZC to stop windows from spiking the ping every 30 seconds when it auto search for routers try this program for vista http://www.martin-majowski.de/wlanoptimizer/ and follow this for xp http://paininthetech.com/2005/10/25/disable-wireless-zero-configuration-in-windows-xp
you wouldnt happen to be tvc colwal from tvcatchup.com would you. i ask as your using the same avatar http://forums.tvcatchup.com/showthread.php?t=3605
bigben
Grafter
Posts: 55
Thanks: 1
Registered: ‎04-01-2009

Re: ps3 ping issue

I have hopped around a bit and things seem to be much better all tho i still get the odd long ping times.
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    1 ms    1 ms    1 ms  192.168.1.1
  2    16 ms    19 ms    14 ms  lo0.plusnet.thn-ag1.plus.net [195.166.128.101]
  3  178 ms  225 ms  224 ms  vl703.thn-gw2.plus.net [84.92.4.242]
  4    14 ms    16 ms    14 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  5    13 ms    15 ms    15 ms  212.58.238.133
  6    14 ms    16 ms    14 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    1 ms    2 ms    1 ms  192.168.1.1
  2    16 ms    19 ms    16 ms  lo0.plusnet.thn-ag1.plus.net [195.166.128.101]
  3    15 ms    13 ms    14 ms  vl703.thn-gw2.plus.net [84.92.4.242]
  4    15 ms    15 ms    14 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  5    29 ms    14 ms    15 ms  212.58.238.149
  6    14 ms    15 ms    15 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
 
Interesting about the zero config issue but the problem is effecting the PS3 with the laptop turned off plus i use the laptop on other routers.
(sorry to disappoint but i'm not tvc colwal Smiley
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: ps3 ping issue

Quote
Interesting about the zero config issue but the problem is effecting the PS3 with the laptop turned off plus i use the laptop on other routers.

i wasnt saying that disabling  WZC would cure the ps3 problem just that when testing pings on a pc over wireless its best to disable this service to allow true accrute test results