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plusnet profile
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plusnet profile
10-07-2014 10:54 AM
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for over 24 hours my plusnet profile has not matched that of BTW
Message 1 of 9
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Re: plusnet profile
10-07-2014 11:27 AM
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Apologies for that, that's been updated.
Message 2 of 9
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Re: plusnet profile
10-07-2014 1:21 PM
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Quote from: Chris Apologies for that, that's been updated.
I know it's slightly OT, but is this being looked into Chris? It seems a very common problem that Plusnet's profiles don't match BT.
Message 3 of 9
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Re: plusnet profile
10-07-2014 1:33 PM
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It's actually quite rare. The reason we do it quite a lot on here is because the script that updates the profiles doesn't run in core hours (9am-5:30pm) so doing in manually is an easy thing to do.
There are plans to change this so it does run in core hours, but we're being extremely careful about it. So,yes we're still looking at it we do want to improve it.
There are plans to change this so it does run in core hours, but we're being extremely careful about it. So,yes we're still looking at it we do want to improve it.
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Re: plusnet profile
10-07-2014 3:25 PM
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Cheers
Message 5 of 9
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Re: plusnet profile
10-07-2014 3:32 PM
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maybe its rare because i use my own modem/router (dsl-n66u)
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Re: plusnet profile
22-09-2014 6:14 PM
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since my home move has completed, my profile has been stuck on what it was before i moved.
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Re: plusnet profile
03-10-2014 12:09 AM
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Looks as though this has updated itself - sorry for the delayed reply!
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Re: plusnet profile
03-10-2014 9:24 AM
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i never have any issues with profile updating, but i never get the required PPP session drop to actually see the benefits.
last twice i have had to manually drop the PPP myself.
last twice i have had to manually drop the PPP myself.
Message 9 of 9
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