moving adress
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moving adress
12-04-2018 4:14 AM
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i am moving address and noticed 65 pound charge ,if this correct think I would be better moving supplier
Re: moving adress
12-04-2018 11:48 AM
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Welcome to our community forums @thomas1971
We'd offer to cover this £65 charge if you sign up to a new contract with us.
If you would like to go ahead, I'd recommend speaking with our House Moves team on 0800 013 2632 and they will be able to arrange the move for you.
Re: moving adress
12-04-2018 12:56 PM
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@thomas1971 wrote:
i am moving address and noticed 65 pound charge ,if this correct think I would be better moving supplier
A warm welcome to the forums.
Terminating services at your existing property will incur a service cease charge from BT Wholesale regardless of how you proceed. You might get a new provider at your new property which will connect you for nothing ... on a new contract likely to be of similar duration to a new contract with Plusnet, who as Gandalf said above, will waive the cease charge at the old property and the connection charge at the new property.
Moving suppler might not actually save you very much at all.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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