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change package

Redviper
Grafter
Posts: 88
Registered: ‎15-09-2007

change package

Hi I want to Change my package, from BB+ onto Yourway 2 so i can do a bit of light  P2P at reasonable speeds But can someone tell me

1. (apart from the monthly line rental) how much will it cost (if anything to move) i couldnt really find anything about this (maybe im been stoopid)  Tongue
2. how long will it take?
Thanks
4 REPLIES 4
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: change package

1) nothing - it's free to change and the new account is the same price so there'll be no difference there either
2) Instantly, as soon as the request is raised (just click the 'upgrade' button in your members centre, at the top) and then post here to let us know that the ticket is raised. We can then action it for you.
Hope this helps,
Redviper
Grafter
Posts: 88
Registered: ‎15-09-2007

Re: change package

Spot on!!!!!

Ive done it id 22854762

thanks very much!
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: change package

No worries, that's been actioned for you. All you need to do now is reconnect and you should be on the new account type.
Redviper
Grafter
Posts: 88
Registered: ‎15-09-2007

Re: change package

Just got the confirmation mails now - and rebooted
Thanks again, thats fantastic service 🙂