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What is Activation?

ddm0047
Browser
Posts: 1
Registered: ‎30-04-2018

What is Activation?

After some difficulties we’ve been told that our internet is being “activated” today but we have not been told what this actually means. Do we need to stay in? What time will we likely have internet?
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2 REPLIES 2
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,552
Thanks: 549
Fixes: 154
Registered: ‎27-04-2007

Re: What is Activation?

Hi there, 

 

Broadband activation are done remotely so no one will need to visit. These should go through at any time of the given day up until 23.59.

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 Adam Walker
 Plusnet Help Team
Baldrick1
Moderator
Moderator
Posts: 8,335
Thanks: 3,777
Fixes: 271
Registered: ‎30-06-2016

Re: What is Activation?

Welcome to the forum.

It means that it will start working at any time up to midnight and no you don’t need to stop in, no one needs to visit your property.

Moderator and Customer
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