Very slow broadband

[#1]

Ran a Bt wholesale speed test and the lastest one was this. i ran it a couple of times this evening and all were in a similar range. Can this be sorted out and looked into. Thank you.  

Download Speed (Mbps): 1.30

Upload Speed (Mbps) : 0.00

[#2]

You'll need to use self help; see links below.

[#3]

BTW is unreliable, use Ookla instead.

[#4]

Hi @Mojopearl

Thanks for highlighting this.

I can see that you've discussed this with one of my colleagues who has confirmed that you're in sync at 22mb/s.

Could you please run a wired, ethernet connected speed test via Ookla and let us know the results?

Thanks

Dave