Throughput speed

[#1]

Is there any chance off uping  my throughput speed to 6000 at the moment it's 5500 see stats below.
Thanks in advance for any help.


DSL Connection
Link Information
Uptime: 3 days, 6:16:00
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 440 / 7,115
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.5 / 0.0
Line Attenuation (Up/Down) [dB]: 20.0 / 43.5
SN Margin (Up/Down) [dB]: 26.5 / 12.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 1 / 0
FEC Errors (Up/Down): 0 / 3,807,058
CRC Errors (Up/Down): 0 / 305
HEC Errors (Up/Down): 0 / 287

[#2]

Hi BLINDPEW,
Your profile is set at 5500 with BT so there's nothing we can do to lift that. It will be done by their systems as long as the sync rate stays up.
Jojo

[#3]

Thanks JoJo for the quick reply, I'll wait and see what happens with BT. Any ideas has to how long this normally takes? May I had that up untill about a week ago I had a stable connection and a throughput speed of 7150 but for some reason I lost sync and it dropped to this new speed of 5500. See a copy of my stats from about a week ago below.
Link Information
Uptime: 24 days, 2:55:06
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 440 / 7,880
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 4.00
Output Power (Up/Down) [dBm]: 12.5 / 0.0
Line Attenuation (Up/Down) [dB]: 20.0 / 43.5
SN Margin (Up/Down) [dB]: 26.0 / 9.0
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 11 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 36 / 0
FEC Errors (Up/Down): 0 / 3,246,538
CRC Errors (Up/Down): 0 / 7,570
HEC Errors (Up/Down): 0 / 5,766

[#4]

Hi BLINDPEW,
Kitz gives an idea here about how long it can take. I'll run a line check now and see what I can see, but it can take up to 15 mins for an ADSL2+ report. I'll get back to you soon on that.
Jojo

[#5]

Thanks alot Jojo.

[#6]

No probs

[#7]

Just had a look at the link, but not sure how to work it out but the max time is 120 hours so BT should change my profile within 5 days.

[#8]

Hi BLINDPEW,
Your current sync rate is 7115 so that will bring it up to 6000 when it lifts.
Jojo

[#9]

Thanks alot for all your help.

[#10]

No probs, my pleasure

[#11]

Shouldn't my speed have increased to 6000 by now from 5500 see stats below?

DSL Connection
Link Information
Uptime: 5 days, 3:38:38
DSL Type: G.992.5 annex A
Bandwidth (Up/Down) [kbps/kbps]: 440 / 7,115
Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.5 / 0.0
Line Attenuation (Up/Down) [dB]: 20.0 / 43.5
SN Margin (Up/Down) [dB]: 25.5 / 11.5
Vendor ID (Local/Remote): TMMB / IFTN
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 2 / 0
FEC Errors (Up/Down): 0 / 3,853,442
CRC Errors (Up/Down): 0 / 438
HEC Errors (Up/Down): 0 / 409

[#12]

Hi BLINDPEW,
I've just nudged it up to 6000 for you. You'll see the difference shortly.
Jojo

[#13]

Thanks for that Jojo, I'll stop pestering you now.

[#14]

No worries, happy to help