Technicolor TG582n & Multiasking

[#1]

Outbound is right (it can't set the priority on the traffic before it's received it!).
Inbound looks like it is wrong. Zip up the wireshark capture then go to https://portal.plus.net/wizard/?p=wizard&page=22451&wizard_id=38 and raise a ticket attaching the zip file. It's probably a good idea to post the ticket number back here.

[#2]

I have created a case: 64514452
Thanks for everyones help!

[#3]

0x28 is correct for the DSCP, but we normally look at the field to the left of it in the Wireshark (differentiated services field) which is 0xa0. Looking at the capture you've sent in, assuming the Skype traffic starts in packet 36 then you can see it marked correctly as titanium from the first inbound packet onwards.

[#4]

Thats fair enough, I read wireshark wrongly. But it still doesn't explain why I have a problem with call quality whilst multitasking.

[#5]

I think we know why, it will be to do with maxing the upstream.  Need the QoS rule I think on the router.

[#6]

With my previous ISP, i set up QoS on my tp link modem/router, but they said there network does not support QoS so it is worthless.Does plusnet implement QoS then? So how can I set it up on the this technicolor? Can't seem to find it in options.

[#7]

Upstream QoS is nothing to do with the ISP, it determines the priority of the packets leaving your router to be sent via the exchange to Plusnet. By the time Plusnet see the packets it's too late for them to do anything about it.
The bottleneck is the connection between you and the exchange so QoS has to be done by the device sending the data across the bottleneck. So for downstream that is done at the Plusnet end by putting the traffic in to the different queues, for upstream it would have to be done by your router.
If you can set up QoS on the TP Link, why don't you try using that (unless it's locked to your previous ISP)?

[#8]

Quote from: jelv

If you can set up QoS on the TP Link, why don't you try using that (unless it's locked to your previous ISP)?

Ahh great! I thought it had an effect when I did try it before.
The problem I have though is, I can't use my old tplink as theres a fault when it pairs with a range extender of mine.
Is there a way to set up QoS on the technicolor then?
Is there any explanation as to why I have this call quality problem with the technicolor and not my old TP-Link? I don't want to switch the modem/routers over at the moment as I am in my training period. But with my old ISP: Xilo. There was never an issue such as this, even when there were no QoS rules set.

[#9]

On a separate note, I noticed today whilst uploading again, my torrent client completely stopped working, no downloads or uploads at all during the upload. The moment the upload stops, back to normal again.
Is this normal and would this be the same as what happens with Skype?
Perhaps the rule used to prioritise upload exceeds that of Skype?

[#10]

Quote from: Kelly

I think we know why, it will be to do with maxing the upstream.  Need the QoS rule I think on the router.

How can I make the rule on the technicolor?

[#11]

So support have told me its not possible to set a QoS rule, yet on here I was asked if i was willing to be a guinae pig?
Which one is it??

[#12]

I think we can do it, but we haven't had chance to work out how to do it yet.    😕

[#13]

The TG582n does have QoS facilities, you need to Telnet into the router and use the CLI to access the QoS commands. There's a guide here
http://download.modem-help.co.uk/mfcs-A/Alcatel/Modems/TG582n/v1/Manuals/Application-Notes/IP-QoS-Co... but it doesn't look simple

[#14]

A more direct link:
http://www.technicolorbroadbandpartner.com/getfile.php?id=6284
(From the Technicolor TG585n page)

[#15]

Really not sure what kind of QoS rule to use, there are so many!
I wish plusnet provided a gui for this, but its still very strange this is a problem for me compared to my old router.