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TG582n Router Firmware Help - Hopefully to fix rebooting.

perros
Newbie
Posts: 5
Registered: ‎02-01-2014

TG582n Router Firmware Help - Hopefully to fix rebooting.

Hi,
I currently have a TG582n running 8.C.M.0 on FTTC.
It is rebooting at least once or twice per day - very annoying.
I've considered trying a firmware upgrade to the latest version (10.2.5.2) - but I'm unable to upgrade the firmware myself as I don't have access to a copy of windows.
Can one of the Plusnet team please push a firmware update to me? I'd like to see if that helps before I throw this router out the window  Wink
Many Thanks,
-R-
4 REPLIES 4
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: TG582n Router Firmware Help - Hopefully to fix rebooting.

Hi, just asked our products team to have a look at this for you, it should be done shortly.
EDIT: Apologies, looks like we're not able to do it right now but will make sure it's looked at tomorrow for you - I'll pop back to this thread then.
perros
Newbie
Posts: 5
Registered: ‎02-01-2014

Re: TG582n Router Firmware Help - Hopefully to fix rebooting.

Thanks Matt.
I'll keep an eye out for something today Smiley
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: TG582n Router Firmware Help - Hopefully to fix rebooting.

Just had confirmation that it's been updated for you, hope it makes a difference - please let us know Smiley
perros
Newbie
Posts: 5
Registered: ‎02-01-2014

Re: TG582n Router Firmware Help - Hopefully to fix rebooting.

I can see that the update has been applied successfully - now on 10.2.5.2.FO thanks!
Unfortunately, still getting router resets - the current uptime on my router is 2hrs 40mins  Sad
Anyone got any other ideas to try?