Speed fallen below 1mbps!

[#1]

I rang PN today and after going through the usual have you checked all your wiring and test socket rubbish he ran a line test and said there is still a fault on my line! And the noise is proper loud on the phone line again so ive definately got an external fault somewhere. My internet is barely usuable now, web pages take forever to load. Ill have to raise another ticket  

[#2]

FAQ

Test1 comprises of Best Effort Test:  -provides background information.
Download  Speed
108 Kbps

0 Kbps 250 Kbps
Max Achievable Speed
Download speedachieved during the test was - 108 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :640 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps

If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.

[#3]

HI neil3045,
I've someone on phone faults picking this up today as the likely cause of you broadband issue will be any phone fault.
Jojo