Speed Issues After Several Weeks
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Speed Issues After Several Weeks
23-08-2013 9:04 AM
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I was previously on sky 16mb and never had these problems, my line was always consistant
Ive not changed any equipment and have put everything back to basics eg my comp connected on a network cable plugged into main socket with just one device connected but im still getting it
Is there anything I can do at all ? I dont understand why i was told my line was capable of 78mb but im only getting 57mb and why im getting these web page loading issues, i know plusnet have their little line fixer app but it doesnt work on windows 8
would really appreciate any advice or help, ive tried resetting, changing network cable etc with no luck
Re: Speed Issues After Several Weeks
23-08-2013 10:16 AM
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Sorry to hear about the issues you've been experiencing. I've just been running some diagnostics that don't show any obvious issues on the network. Keeping in mind that the browsing problem is most likely a separate issue here I'm just wondering if you'd mind trying a direct connection from the PC to the fibre modem to rule out the router and see if that helps?
A guide has been published here which admittedly is for windows 7 and vista but the basic principles should be the same for a Windows 8 machine.
Adam
Re: Speed Issues After Several Weeks
30-08-2013 4:38 PM
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Re: Speed Issues After Several Weeks
30-08-2013 5:01 PM
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Re: Speed Issues After Several Weeks
30-08-2013 5:24 PM
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Re: Speed Issues After Several Weeks
30-08-2013 6:21 PM
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so basically by a quick look from this i connect directly to the BT modem and setup dialup (not done that in a while lol) and test what connection is then ?
I take it this then elimates the cause being the router ?
Re: Speed Issues After Several Weeks
02-09-2013 11:53 AM
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Re: Speed Issues After Several Weeks
03-09-2013 5:21 PM
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Re: Speed Issues After Several Weeks
03-09-2013 7:02 PM
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Re: Speed Issues After Several Weeks
03-09-2013 9:53 PM
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Re: Speed Issues After Several Weeks
03-09-2013 11:37 PM
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Re: Speed Issues After Several Weeks
04-09-2013 12:39 PM
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How can I speed it up ????? :
Re: Speed Issues After Several Weeks
04-09-2013 12:59 PM
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would really like to get this resolved , thanks
Re: Speed Issues After Several Weeks
04-09-2013 1:13 PM
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Re: Speed Issues After Several Weeks
04-09-2013 4:47 PM
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We are seeing connections (you're showing as connected to us now for the past 3 hours) but it looks like there might be an intermittent fault on the line - I'd recommend running through the checks at http://faults.plus.net, if they don't fix it it'll raise a ticket to our faults team who'll get this sorted for you.
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- Re: Speed Issues After Several Weeks