Solid orange light on constantly

[#1]

Hi internet was fine yesterday woke up and internet is off with a solid orange light constantly on, I've tried doing a factory reset and logged into the hub manager pressed connect and it still says can't connect. Any help would be appreciated thanks.

[#2]

Hi @charliem24 Have you checked your telephone line

[#3]

Hi @charliem24, it appears that your router was not configured correctly. However I can now see an active connection. Feel free to give us a shout if you have any further queries.

Thanks, Adam.