Rubbish download speeds since weekend
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Rubbish download speeds since weekend
09-07-2009 6:26 PM
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Since this weekend my download speeds have fallen from 6meg to below 1 meg,
My connection is good as is my BT profile, but my download speed is pants
Results below
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 6652 kbps(DOWN-STREAM), 972 kbps(UP-STREAM)
IP profile for your line is - 5500 kbps
Actual IP throughput achieved during the test was - 482 kbps
This is typical of what I now am getting,and agrees with your own speedtester
Routerstats log
ADSL Link
Downstream
Upstream
Connection Speed
6655 kbps
973 kbps
Line Attenuation
41.0 db
25.1 db
Noise Margin
10.1 db
5.6 db
And its not congestion as it is the same day and night
could some at +net please take a look
TYIA
Re: Rubbish download speeds since weekend
09-07-2009 6:48 PM
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What does http://www.mybroadbandspeed.co.uk/ say?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Rubbish download speeds since weekend
09-07-2009 10:34 PM
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And the speed on the portal is the same,Just tried it and it managed nearly 1.5 meg!
There is a problem somewhere and it ain't here,
My Exchange is Hove and shows green on samknows
TYIA
Re: Rubbish download speeds since weekend
10-07-2009 1:12 PM
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Again Faster upload! Can someone take a look please
Today 13:08 484 kbps (60.5kB/s) 831 kbps (104kB/s)
TYIA
Re: Rubbish download speeds since weekend
11-07-2009 12:21 PM
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I thought this forum was to give feedback to support, Seems post like this are ignored,
I have now have had to raise a ticket ,
The support guy claims my line is dropping every few minutes
which it does not,maybe a few times lately due to me trying different filters etc,
If that is the case then the fault is after the Dslam,as my BT profile is steady at 5500
due to a stable line,the problem is throughput or lack of it , upspeed seems unaffected
often faster than downstream?
Later
Re: Rubbish download speeds since weekend
11-07-2009 12:33 PM
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But I agree - it is strange this thread wasn't picked up yesterday. The comms guys are normally very good.
Re: Rubbish download speeds since weekend
11-07-2009 1:27 PM
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Just had a quick look at your account, there are about 40 drops over the last week but it's been connected now for just over 21 hours. Do you know when the problem started as you were connected for several days up until 7th so I'm wondering if it started before during or after this session.
Speed profile and traffic management profile both look fine our side and there's spare bandwidth on the 21CN network all day apart from midnight for a couple of hours.
The fault's now with BT though to see if they can find any problems, there's nothing obvious showing but could be something in the backend systems somewhere.
Enterprise Architect - Network & OSS
Plusnet Technology
Re: Rubbish download speeds since weekend
11-07-2009 2:32 PM
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about 5 to 6 meg constant, now streaming is a no no , although saying that 12.30 am my speeds were good
I downloaded a 2 gig linux Distro no problem,this morning at 10am still fine but since back to normal
see below
Today 14:20 1063 kbps (133kB/s) 834 kbps (104kB/s)e below
and it's not down to congestion ,as things don't change that fast
TYIA
Re: Rubbish download speeds since weekend
11-07-2009 2:47 PM
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,when you say 40 dropouts do you mean loss of syncs
or lost connection to yourselves,as I rarely loose sync, expecially since the Dslam has set my target S/n to 9db
always been 6db,
And has been up for the last 23 hours ,so no problem line wise my end, but throughput still pants
HTH
Re: Rubbish download speeds since weekend
11-07-2009 3:37 PM
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Enterprise Architect - Network & OSS
Plusnet Technology
Re: Rubbish download speeds since weekend
11-07-2009 4:27 PM
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The recent drops this week have mainly been down to myself(nothing like 40 though), trying different routers
etc, all with the same result.
The point is though up until tuesday my download speed were fine , HD streaming from iplayer desktop
was brilliant, now it is not possible,it is like I am on your your £5 package with all it's throttling.
this is my speed ATM
Today 16:23 930 kbps (116kB/s) 831 kbps (104kB/s)
Later
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- Re: Rubbish download speeds since weekend