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Router resyncs

bbpn
Rising Star
Posts: 53
Thanks: 5
Fixes: 1
Registered: ‎31-08-2019

Router resyncs

My router resyncs every few days. DSL stats shows that there aren't many upstream errors, but there are many downstream errors. Would increasing the downstream noise margin help?

1 REPLY 1
RandallFlagg
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: Router resyncs

 

Hi @bbpn

 

Here's a visual of your connection for the last seven days.

 

Your SnR margin is currently up at around 11db (because of the drops) so increasing this further isn't going to help.

 

Could you connect your router to the test socket of your premises and if that doesn't prevent further drops, raise a fault here so that we can ask our suppliers to investigate this for you?

 

Best wishes

 

Dave