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Really Bad Tonight

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Really Bad Tonight

Sad dunno whats going on but i have terrible connection tonite all web pages slow as a tortoise , taken 20 mins to download 30mb file  Angry cant connect to game servers BF3 , cant connect to TS3 server
nowt on exchange checker, bt speedtest shows a 50% drop in speed  Sad
exchange is undercliffe normally get 14 - 16 down
jim:green After numerous requests - see the latest posts - and the fact that is was getting on my nerves - I have changed the spelling in the title mod:end
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
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205 REPLIES 205
chesterfield
Grafter
Posts: 2,339
Thanks: 1
Registered: ‎01-08-2007

Re: realy bad tonite

garbage pings for me tonight 199ms from pingtest speed is also down to about 2.5mb from usual 6mb.  Roll_eyes
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: realy bad tonite

its now close to totaly gone  Angry
PS YES am in test socket , not wifi , only 1 pc and 1 phone
lol just checked i am slower than 96% of the uk
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: realy bad tonite

wierd ,, back to normal now  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
BenTrimble
Grafter
Posts: 2,106
Registered: ‎06-02-2008

Re: realy bad tonite

Hey, sorry to hear that your connection wasn't great last night, Tuesday is typically our busiest day of the week and whilst we still have plenty of spare capacity (a few Gbps) some end points were busier than others and may have seen some latency. Next time you get issues like this, power cycle your router and you should connect to a different gateway, you can check from here: http://usertools.plus.net/@gateway/ . If the issues disappear when connected to a different gateway then flag it up and we can pick it up from there.
N.B. Your issues may not have had anything to do with your gateway and power cycling your router will clear myriad things which could be causing problems!
Bald_Eagle1
Grafter
Posts: 313
Registered: ‎24-06-2011

Re: realy bad tonite

I had the same issue for around 3 hours last night - down to as low as 5Mb on FTTC where I usually see anywhere between 22Mb & 27.5Mb.
I didn't change gateways & it was back to normal by 11:30 p.m. (Gateway ptn-ag01)
rongtw
Seasoned Hero
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Registered: ‎01-12-2010

Re: realy bad tonite

Cheers for the reply Ben , but i have connection problems most nights but last night was the worst .
i regulary have to restart my router to clear thousands of errors  Sad  which as you say helps for a while , also have done hard reset of router  & reset to defaults but the evening connection problems always returns  , have swapped the router several times .
its not my PC i did a full reinstall a few weeks back , i run Hijack this regular , malwarebytes & C cleaner , i use windows firwall and security essentials .
and dont have extra autoruns and background progs running , i check with MSCONFIG and widows services what i have running and dissable what i dont need.
have asked several times & had my line checked by PN but nowt was found all ok , but obviously there must be a problem somwhere , i do realize intermittant problems are the worst to find , if i run wireshark its ok but if its not running ya can be sure i will have problems.
and also its hard to upload a Pcap file , which is large coz i had it running several hours .
PS i must have nocturnal Gremlins  Crazy
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Kelly
Hero
Posts: 5,496
Thanks: 374
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Registered: ‎04-04-2007

Re: realy bad tonite

Yeah, we dropped the ball last night guys.   We're trying to sort.
Kelly Dorset
Ex-Broadband Service Manager
rongtw
Seasoned Hero
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Registered: ‎01-12-2010

Re: realy bad tonite

hi Kelly , i think it just bounced  Wink
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Kelly
Hero
Posts: 5,496
Thanks: 374
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Registered: ‎04-04-2007

Re: realy bad tonite

Slow again?  Do you know what gateway you are connecting to?
Kelly Dorset
Ex-Broadband Service Manager
TBSteve
Grafter
Posts: 51
Registered: ‎28-01-2010

Re: realy bad tonite

I think it was a joke, ball, dropped, bounced.
Smiley
Kelly
Hero
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Registered: ‎04-04-2007

Re: realy bad tonite

I was referring to the 4.5Mb speed test image on that post, in comparison to the near 20Mb one on his previous!    Undecided
Kelly Dorset
Ex-Broadband Service Manager
rongtw
Seasoned Hero
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Registered: ‎01-12-2010

Re: realy bad tonite

how do i find which gateway ,, found it  Wink
connectivity to Gateway (195.166.130.91)
and  as i have said last night was worst ! BUT i get it most nights !!!
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
BenTrimble
Grafter
Posts: 2,106
Registered: ‎06-02-2008

Re: realy bad tonite

@rongtw that's pcl-ag03 (you can check easily from http://usertools.plus.net/@gateway/ ) which is one of the busier gateways. If you reboot your router you should get onto a different one which should experience lower latency. After that you'll be able to tell whether or not it's a gateway issue, or something specific to your line.
Current list of busier gateways on WBC (21CN):
pcl-ag03
pcl-ag01
pcl-ag04 *
pcl-ag05
pcl-ag08
ptn-ag2
ptn-ag03 *
ptn-ag04 *
* The asterisk'd gateways actually have two different end points, only one of each has higher-than-average users. I don't think you'll be able to tell which one you're on so don't panic if you find yourself connected, test your connection and leave it if it's OK.
N.B. This list is correct as of now and will change so please don't pay any attention to it tomorrow Smiley
N.B.2. We have over 30 end points so this still only represents a small part of our network that is out of balance
N.B.3. Don't keep power cycling your router unless you want DLM to kick in. Once or twice is fine but any more than that and you really want to drop the PPP connection from the router interface and re-start it so you don't re-sync.
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
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Registered: ‎01-12-2010

Re: realy bad tonite

Cheers Ben  Wink
aparently i am now on pcl-ag02. which looks good
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .