Problems with IPlayer & Unlimited & Value
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Re: Problems with IPlayer & Unlimited & Value
03-07-2009 1:29 PM
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Re: Problems with IPlayer & Unlimited & Value
03-07-2009 4:06 PM
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Re: Problems with IPlayer & Unlimited & Value
05-07-2009 9:13 PM
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I thought I would download the Franz Ferdinand highlights from Glastonbury (the ones I failed to stream the other night) before they disappear from IPlayer. Apparently I need 49 hours to download a 60 minute programme at 24kb/s! Just did a My Broadband Speed test and the result is 4286 kbps (536kB/s). It is Sunday night, 9pm, so I don't expect this is regarded as peak time, is it? Wireshark says I am on 0x60 (still not sure what it means but I thought you might need all the info)... So, is this a Plusnet issue or a BBC IPlayer one? Or are Franz Ferdinand really really avoiding me?
Re: Problems with IPlayer & Unlimited & Value
05-07-2009 9:19 PM
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Re: Problems with IPlayer & Unlimited & Value
05-07-2009 9:20 PM
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Forum Moderator and Customer
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Re: Problems with IPlayer & Unlimited & Value
05-07-2009 9:25 PM
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Re: Problems with IPlayer & Unlimited & Value
05-07-2009 9:34 PM
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The only gateway looking even slightly busy at the moment is PCL-AG01 so if you are on that one it may be worth reconnecting to try another.
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Problems with IPlayer & Unlimited & Value
05-07-2009 9:44 PM
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Well I am on ptn-ag1 so not the one which is slightly busy: 4 hours 33 left to go so big improvement there, but still, I started this download around 8.30pm and it is now 9.43!
Re: Problems with IPlayer & Unlimited & Value
05-07-2009 10:05 PM
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Re: Problems with IPlayer & Unlimited & Value
06-07-2009 9:01 AM
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PS: Had to reconnect first thing in the morning; is there a link?
Re: Problems with IPlayer & Unlimited & Value
06-07-2009 9:10 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Problems with IPlayer & Unlimited & Value
06-07-2009 9:10 AM
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If you refer to this link:
http://www.plus.net/support/broadband/quality_broadband/speed.shtml#valuespeeds
iPlayer "downloads" are treated as download servers whereas the actual streaming should just be gold traffic. So, if you're actually downloading from iPlayer, the speeds will be reduced during peak times of the day.
Re: Problems with IPlayer & Unlimited & Value
06-07-2009 9:34 AM
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Would you not say that 24/32 Kb/s is still on the slow side, though? Or can this just be explained by contention, congestion, whatever it is called? The reason I ask is that it is not the first time it happens.
Right, well I've got my download now!
Cheers!
Re: Problems with IPlayer & Unlimited & Value
06-07-2009 9:39 AM
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If we're talking 32 kilobytes during peak times on Value, then that's pretty much how the service is designed to work.
Re: Problems with IPlayer & Unlimited & Value
06-07-2009 9:42 AM
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Quote from: BlueRhizome I switched to Unlimited on 23 June.
why are we talking about Value?
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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