Problems with IPlayer & Unlimited & Value
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Re: Problems with IPlayer & Unlimited
24-06-2009 9:59 AM
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to see which gateway your currently connected to http://usertools.plus.net/@gateway/ and if you have or do any wireshark caps try to start em of just before the bbc 1,2,3 ect intro bit an couple of seconds of the main stream is enough if you get 0x60's on any of them raise an incorrect traffic mangment ticket and add the capture file and what gateway ect you was on
Re: Problems with IPlayer & Unlimited
24-06-2009 10:06 AM
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Re: Problems with IPlayer & Unlimited
24-06-2009 10:12 AM
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Re: Problems with IPlayer & Unlimited
24-06-2009 10:23 AM
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Attached Wireshark captures - Parliament Live, News 24 Live and BBC2 from yesterday - all 0X60
Re: Problems with IPlayer & Unlimited & Value
24-06-2009 10:45 AM
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I've asked Dave to have another look at this this morning.
Sorry - It's a bit manic for me this morning! We (or rather one of my housemates) did some gardening last night. Although he does look about 14 so I suppose he counts as a kid...
Re: Problems with IPlayer & Unlimited & Value
24-06-2009 10:55 AM
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What do I do?
Re: Problems with IPlayer & Unlimited & Value
24-06-2009 10:56 AM
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Quote from: Jameseh We (or rather one of my housemates) did some gardening last night. Although he does look about 14 so I suppose he counts as a kid...
Strawberry season, yum!
Re: Problems with IPlayer & Unlimited & Value
24-06-2009 10:58 AM
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I just attached 3 .pcap files with no problem - odd
Quote from: BlueRhizome Tried to raise a ticket and attach Wireshark capture but failed: 'Sorry, your attached file has been rejected. For security reasons we can only accept text, email, image or office document files.'
What do I do?
Re: Problems with IPlayer & Unlimited & Value
24-06-2009 11:06 AM
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Edit: or zip it? Will try that.
2nd edit: No luck, how about a screenshot, would that be any good?
Re: Problems with IPlayer & Unlimited & Value
24-06-2009 11:09 AM
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Re: Problems with IPlayer & Unlimited & Value
24-06-2009 11:14 AM
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Re: Problems with IPlayer & Unlimited & Value
24-06-2009 11:31 AM
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Attached screenshot of Wireshark capture - BBC IPlayer this morning - 0X60
Re: Problems with IPlayer & Unlimited & Value
24-06-2009 11:55 AM
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We've a problem open on this internally investigating why this is happening and what can be done to fix it.
Re: Problems with IPlayer & Unlimited & Value
24-06-2009 11:59 AM
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Re: Problems with IPlayer & Unlimited & Value
24-06-2009 12:20 PM
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I have posted my Wireshark results
Question topic: Incorrect Traffic Management | ID: 29187282
Telehouse North, Juniper 5" gateway. This gateway is sometimes known as thn-ag2
I found that iPlayer was stuttering a fair bit at even this time of day.
BTW, my first attempt at sending a .pcap file failed (it was a little over 5MB). A second file of under 3MB went OK. I wonder whether there is a 4MB limit same as for posting files here?
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