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Problems Logging Into Plusnet via Apple Laptop
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Problems Logging Into Plusnet via Apple Laptop
24-11-2010 10:42 AM
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My Plusnet broadband recently became active, and I connected via both an iPhone and a netbook (running Linux Ubuntu) with no problem. However, when trying to connect using my other computer for the first time (an Apple Mac laptop running OSX), I am getting a "password invalid" message when attempting to log in to Plusnet. After several tries it let me log in once, but after switching on again later, I started getting the "password invalid" message again and have been unable to reconnect, though the connection is still fine on my other computer.
I am using the default password that came with the Thomson router provided by Plusnet. Any suggestions as to remedies? Many thanks.
I am using the default password that came with the Thomson router provided by Plusnet. Any suggestions as to remedies? Many thanks.
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Re: Problems Logging Into Plusnet via Apple Laptop
24-11-2010 10:55 AM
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I log in OK on a Macbook Pro and a Mac Mini.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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Re: Problems Logging Into Plusnet via Apple Laptop
24-11-2010 11:09 AM
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You might find this post useful http://community.plus.net/forum/index.php/topic,90655.msg757041.html#msg757041
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: Problems Logging Into Plusnet via Apple Laptop
24-11-2010 11:15 AM
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Many thanks MisterW! Most helpful, will try a few of these suggestions out.
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