Peek time disconnect

[#1]

Thanks for the Help!

Quote from: Anotherone

Oh dear! The photos in reply #11. Let me comment on the 2nd photo first. The Left hand socket is certainly a Master type and the wiring that is going to it looks to be the correct standard CW1308 (as used by BT) but it would be wise to follow that back and see what it connects to, there ought to be a connection box somewhere where it's connected to external cable. (Photos always help). If there any other cables connected as well, where they go will be important. Does the front of that socket have any BT markings or logos on it at all?

The socket has the BT logo on it. Left port has a ASDL filter plug into it, Nothing connected. The right as a cable plug in going to the router in the next room (so I believe)

Quote from: Anotherone

Now, the bits that are the real problems. First the lead plugged into the master which is what you presume appears on the RHS of the first photo, this looks to be flat in construction and so won't be twisted pair and will pick up interference, as it also appears is the rest of the leads that are connected at the unconventional connector block.

Quote from: Anotherone

But leaving that aside for one moment, if the lead that you have marked as phone goes direct to a phone with no filter, then your connection will likely drop every time that phone is used. The other lead that goes to the surge protector and then the output of that has a filter plugged in - is it only the modem/router connected to the filter?

The line that is marked phone, doesn’t have phone connected to it, I think it goes downstairs but the sockets have been removed.
Both the Phone and router is connected to the filter from the surge.

Quote from: Anotherone

What type of phone(s) do you use - is it corded or cordless? Some more pictures that show exactly what is connected to what, rather than just a bit of one end would be helpful. Are there any other phone sockets in the house at all?

Main phone( base unit for FM)  is connected to the filter from the surge, rest are FM phones.

Quote from: Anotherone

If you are able to reply with some more photos and extra information, I'll try and respond with some suggestions tomorrow night.

I’m thinking I should move the router next to the master socket, and then put in a 8 port switch where the router is. And just bypass all the DIY wiring  ....

[#2]

Just a quick comment about the Master wiring, that very short length of CW1308 wire looks as though it's jelly crimped to CW1411 drop-wire, so that cable is unlikely to be connected to anything else externally.
Moving the modem/router to the master socket and plugging it direct into the filter with the filter direct into the master socket would certainly be a solution, but that extension wiring must be plugged into the filter at the master socket to continue using it for the phone otherwise it will continue to pick up interference that will disrupt the broadband. You won't need to use two filters at the master, one will do.

But how are you thinking of getting the signal from the modem/router to the proposed 8-port switch? If you are going to use an ethernet cable there should be no problem. If you are going to do it wirelessly, then you better check that you will have adequate signal at the other end first.
The other option to moving the modem/router is to re-wire the extension wiring using the correct standard CW1308 cable, a cheap disposable IDC tool and some cable clips and a fixed extension style socket. If you want advice how to do this and where a good choice is to get cable and the IDC tool at a decent price, just say so.

[#3]

The router is now connected with a plusnet filter into the master socket.  Lets see if this will fix it. Can the line check be done again ?

[#4]

Well the sync speed (Bandwidth Down) has increased considerably (50% more) although the SNR Margin down is lower than I would have expected unless your current Target SNRM is 3dB which would surprise me as you've been having drops. Also however that's quite a few CRC errors for that very short Uptime. Something doesn't seem quite right.
You haven't got anything plugged into that RH socket at the Master have you?

[#5]

Quote from: Anotherone

the SNR Margin down is lower than I would have expected unless your current Target SNRM is 3dB which would surprise me as you've been having drops.

Yes, you might suppose that if the DLM had set a target SNRM of 3dB and this resulted in frequent line drops then the DLM would change it's mind and set the target SNRM higher.  But the ways of the DLM passeth all human understanding and there have been past threads from people seemingly in exactly the situation of a 3dB SNRM target and a not very stable connection.

[#6]

But the drops would not have been simply because of a 3dB Target SNRM IF that's the case anyway. The CRC errors suggest noise (which may not be audible) is present. We need to know if anything is plugged into the Right Hand socket at the master.

[#7]

Just got my first drop since the change...  The first drop is always around 5pm!

[#8]

Is something in your house on a timer coming on at the same time?
Seems like an earth leakage if it disconnects regularly at a set time.

[#9]

It will more likely be a spike of interference, picked up by any non-twisted pair wiring. Highly unlikely to be anything to do with earth leakage.
Maybe the central heating comes on at that time?
@EvilThre3
You haven't mentioned if anything is plugged into that right hand socket at the master?

[#10]

Left is a filter, the right is empty .  The drops have stops apart from the one at 5pm, so some progress. Apart from the router is in the middle of my parents room and cables going everywhere!
I will check the time on the heating  and maybe change it to see if that changes the drop time.