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Option to look at / set Broadband/Fibre network settings disappeared?

mdplus
Dabbler
Posts: 12
Thanks: 1
Fixes: 1
Registered: ‎08-11-2020

Option to look at / set Broadband/Fibre network settings disappeared?

Apologies if I missed something, long time since visited plus.net.

You used to be able to click on a web link and go to the page with all your DNS settings, Static IP etc.

Been scouring the site after logging in today - can't see anything like this.

Though also their site seems a bit iffy when it comes to authentication.

Any ideas?

Thanks

2 REPLIES 2
Dan_the_Van
Aspiring Hero
Posts: 2,634
Thanks: 1,225
Fixes: 76
Registered: ‎25-06-2007

Re: Option to look at / set Broadband/Fibre network settings disappeared?

@mdplus 

I assume you mean the members centre, the link seems to have gone

Looking through the help pages https://www.plus.net/help/broadband/understanding-your-ip-address/ 

In  >Is My IP Address Static or Dynamic I found Connection settings

Try https://www.plus.net/my.html?action=myconnection 

Hope it works for you

 

mdplus
Dabbler
Posts: 12
Thanks: 1
Fixes: 1
Registered: ‎08-11-2020

Re: Option to look at / set Broadband/Fibre network settings disappeared?

Thanks Dan - yes, the manual link worked for me.

Can then go to see full Connection Settings, though View My Usage goes 404.

Bit worrying - am about to renew my contract after probably almost 20 years of being with Plus - 97% due to the great support and good Forum - but IMHO website  gotchas like this (intentional Dumbing Down?) and tales of various services stopping (Mobi.plus Business?) often indicate choppy waters ahead.

When BT took over I thought we were all doomed - maybe the two letters I should have been worried about were 'EE' ...

Think I'll renew for 12 months only just in case.

Thanks again.