OK whats going on? Is Unlimited throttled every evening?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- OK whats going on? Is Unlimited throttled every ev...
OK whats going on? Is Unlimited throttled every evening?
10-11-2009 9:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have been trying to get my speed up ever since, and the router is plugged into the master socket at great inconvenience.
I have been running speed tests roughly every 15 minutes, and occasionally every hour.
A pattern has begun to emerge,... between 19.30 and 23.00 ping times treble, and the speed drops dramatically
NO I am not a gamer. My "normal" speed used to be about 1.4mb and steady it has crawled up to 700kbps for the past day since this morning, and then suddenly WHAM, back down to 250 kbps...
I am beginning to wonder if I made the right decision to go "unlimited"
So What is going on?
[Moderator's note by Thomas (Be3G): CAPS removed from title – they're equivalent to shouting so should be avoided on these forums.]
Re: OK whats going on? IS UNLIMITED THROTTLED EVERY EVENING?
10-11-2009 9:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What are your line stats - line attenuation and SNR and do these change when the speed changes. If you are having line problems this may has increased the min downstream SNR to 9dB, 12dB or even 15dB which will affect your sync rates and then your data rates.
You need to check what you IP profile is set to on BTs network by running the BT speedtester and also what PN think it is via connection settings -> high speed broadband, and also see if these are changing.
The unlimited package is very heavily managed, more than most of the others.
Re: OK whats going on? IS UNLIMITED THROTTLED EVERY EVENING?
10-11-2009 9:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I will post a sample if you require...
SNR is 7.3 to 8.3 no significant changes between 15 minute checks.
IP profile matches the one on the BT speedtester (I have done one every three hours since 0800 this morning, and similarly until 2330 yesterday)
If "unlimited" is "Heavily Managed" then it is NOT unlimited ...
A 50 % speed drop for me is more devastating than someone on 6 or 7 mb speed....
Re: OK whats going on? IS UNLIMITED THROTTLED EVERY EVENING?
10-11-2009 10:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Well what a surprise..... just done a my broadband speed test, and sure enough it is back up to 700
My Broadband Speed tester
Date Download Speed Upload Speed
Today 22:22 707 kbps (88.4kB/s) 375 kbps (46.9kB/s)
Here is my record to prove that "unlimited" is definitely LIMITED....
Tuesday 10 November 2009
Date Download Speed Upload Speed
Today 22:09 293 kbps (36.6kB/s) 143 kbps (17.9kB/s)
Today 22:00 273 kbps (34.1kB/s) 254 kbps (31.8kB/s)
Today 21:55 670 kbps (83.8kB/s) 343 kbps (42.9kB/s)
Today 21:18 216 kbps (27kB/s) 248 kbps (31kB/s)
Today 21:05 496 kbps (62kB/s) 286 kbps (35.8kB/s)
Today 19:39 701 kbps (87.6kB/s) 334 kbps (41.8kB/s)
Today 17:15 706 kbps (88.3kB/s) 339 kbps (42.4kB/s)
Today 16:14 679 kbps (84.9kB/s) 371 kbps (46.4kB/s)
Today 15:26 664 kbps (83kB/s) 377 kbps (47.1kB/s)
Today 14:44 701 kbps (87.6kB/s) 372 kbps (46.5kB/s)
Today 13:42 704 kbps (88kB/s) 378 kbps (47.3kB/s)
Today 11:59 704 kbps (88kB/s) 377 kbps (47.1kB/s)
Today 10:37 702 kbps (87.8kB/s) 377 kbps (47.1kB/s)
Today 09:45 700 kbps (87.5kB/s) 375 kbps (46.9kB/s)
**************************************************************************************************************************
ROUTER STATS
16:15
Mode: G.DMT
Type: Interleave
Line Coding: Trellis On
Status: No Defect
Downstream Upstream
Rate (Kbps): 1696 448
SNR Margin (dB): 7.6 21.0
Attenuation (dB): 63.5 25.0
Output Power (dBm): 12.2 18.4
*********************************************************
17:15
Mode: G.DMT
Type: Interleave
Line Coding: Trellis On
Status: No Defect
Downstream Upstream
Rate (Kbps): 1696 448
SNR Margin (dB): 7.4 21.0
Attenuation (dB): 63.5 25.0
Output Power (dBm): 12.2 18.4
**************************************************
18:30
Mode: G.DMT
Type: Interleave
Line Coding: Trellis On
Status: No Defect
Downstream Upstream
Rate (Kbps): 1696 448
SNR Margin (dB): 7.3 21.0
Attenuation (dB): 63.5 25.0
Output Power (dBm): 12.2 18.4
************************************************************
19:30
Mode: G.DMT
Type: Interleave
Line Coding: Trellis On
Status: No Defect
Downstream Upstream
Rate (Kbps): 1696 448
SNR Margin (dB): 7.4 21.0
Attenuation (dB): 63.5 25.0
Output Power (dBm): 12.2 18.4
*****************************************************************
20:30
Mode: G.DMT
Type: Interleave
Line Coding: Trellis On
Status: No Defect
Downstream Upstream
Rate (Kbps): 1696 448
SNR Margin (dB): 7.3 21.0
Attenuation (dB): 63.5 25.0
Output Power (dBm): 12.2 18.4
*******************************************************
21:05 Tuesday 10 Novebmber
Mode: G.DMT
Type: Interleave
Line Coding: Trellis On
Status: No Defect
Downstream Upstream
Rate (Kbps): 1696 448
SNR Margin (dB): 7.3 21.0
Attenuation (dB): 63.5 25.0
Output Power (dBm): 12.2 18.4
***********************************************************
21:57
Mode: G.DMT
Type: Interleave
Line Coding: Trellis On
Status: No Defect
Downstream Upstream
Rate (Kbps): 1696 448
SNR Margin (dB): 7.1 21.0
Attenuation (dB): 63.5 25.0
Output Power (dBm): 12.2 18.4
****************************************************************************************
Speedtest. net (don`t tell me it is not accurate...... it uses the same engine as the My broadband tester, and gives the same results)
11/10/2009 9:33 PM GMT 0.38 Mb/s 0.31 Mb/s 132 ms Paris ~ 400 mi
11/10/2009 9:32 PM GMT 0.44 Mb/s 0.30 Mb/s 182 ms Birmingham ~ 100 mi
11/10/2009 9:22 PM GMT 0.25 Mb/s 0.09 Mb/s 383 ms Maidenhead ~ 200 mi
11/10/2009 9:20 PM GMT 0.56 Mb/s 0.24 Mb/s 145 ms Paris ~ 400 mi
11/10/2009 9:19 PM GMT 0.24 Mb/s 0.27 Mb/s 295 ms Birmingham ~ 100 mi
11/10/2009 9:11 PM GMT 0.23 Mb/s 0.26 Mb/s 312 ms Maidenhead ~ 200 mi
11/10/2009 9:10 PM GMT 0.42 Mb/s 0.26 Mb/s 131 ms Milton Keynes ~ 150 mi
11/10/2009 9:09 PM GMT 0.35 Mb/s 0.19 Mb/s 317 ms Roubaix ~ 400 mi
11/10/2009 9:07 PM GMT 0.28 Mb/s 0.22 Mb/s
1110/2009 7:44 PM GMT 0.71 Mb/s 0.32 Mb/s 116 ms Maidenhead ~ 200 mi
11/10/2009 7:43 PM GMT 0.70 Mb/s 0.37 Mb/s 66 ms Paris ~ 400 mi
11/10/2009 7:42 PM GMT 0.68 Mb/s 0.37 Mb/s 67 ms Birmingham ~ 100 mi
11/10/2009 5:18 PM GMT 0.70 Mb/s 0.32 Mb/s 94 ms Maidenhead ~ 200 mi
11/10/2009 5:17 PM GMT 0.70 Mb/s 0.36 Mb/s 102 ms Paris ~ 400 mi
11/10/2009 5:16 PM GMT 0.70 Mb/s 0.37 Mb/s 110 ms Birmingham ~ 100 mi
11/10/2009 3:28 PM GMT 0.70 Mb/s 0.34 Mb/s 50 ms Maidenhead ~ 200 mi
11/10/2009 3:28 PM GMT 0.70 Mb/s 0.37 Mb/s 56 ms Paris ~ 400 mi
11/10/2009 3:27 PM GMT 0.70 Mb/s 0.31 Mb/s 61 ms Birmingham ~ 100 mi
11/10/2009 2:47 PM GMT 0.70 Mb/s 0.33 Mb/s 52 ms Maidenhead ~ 200 mi
11/10/2009 2:46 PM GMT 0.70 Mb/s 0.38 Mb/s 56 ms Paris ~ 400 mi
11/10/2009 2:45 PM GMT 0.66 Mb/s 0.38 Mb/s 59 ms Birmingham ~ 100 mi
11/10/2009 1:45 PM GMT 0.70 Mb/s 0.34 Mb/s 50 ms Maidenhead ~ 200 mi
11/10/2009 1:44 PM GMT 0.71 Mb/s 0.29 Mb/s 56 ms Paris ~ 400 mi
11/10/2009 1:43 PM GMT 0.70 Mb/s 0.38 Mb/s 59 ms Birmingham ~ 100 mi
11/10/2009 12:01 PM GMT 0.70 Mb/s 0.38 Mb/s 54 ms Paris ~ 400 mi
11/10/2009 12:00 PM GMT 0.66 Mb/s 0.37 Mb/s 60 ms Birmingham ~ 100
11/10/2009 10:40 AM GMT 0.70 Mb/s 0.33 Mb/s 49 ms Maidenhead ~ 200
11/10/2009 10:39 AM GMT 0.70 Mb/s 0.37 Mb/s 55 ms Paris ~ 400 mi
11/10/2009 10:38 AM GMT 0.69 Mb/s 0.38 Mb/s 59 ms Birmingham ~ 100
11/10/2009 10:06 AM GMT 0.71 Mb/s 0.28 Mb/s 184 ms Torshavn ~ 600 mi
11/10/2009 9:49 AM GMT 0.70 Mb/s 0.37 Mb/s 49 ms Maidenhead ~ 200 mi
11/10/2009 9:48 AM GMT 0.70 Mb/s 0.36 Mb/s 54 ms Paris ~ 400 mi
11/10/2009 9:46 AM GMT 0.70 Mb/s 0.38 Mb/s 58 ms Birmingham ~ 100 mi
11/9/2009 10:10 PM GMT 0.69 Mb/s 0.36 Mb/s 58 ms Maidenhead
11/9/2009 10:09 PM GMT 0.70 Mb/s 0.37 Mb/s 66 ms Paris ~ 400 mi
11/9/2009 10:08 PM GMT 0.69 Mb/s 0.36 Mb/s 67 ms Birmingham ~ 100 mi
11/9/2009 9:03 PM GMT 0.47 Mb/s 0.19 Mb/s 128 ms Maidenhead ~ 200 mi
11/9/2009 9:02 PM GMT 0.31 Mb/s 0.35 Mb/s 149 ms Paris ~ 400 mi
11/9/2009 9:01 PM GMT 0.36 Mb/s 0.34 Mb/s 138 ms Birmingham ~ 100 mi
11/9/2009 9:00 PM GMT 0.52 Mb/s 0.35 Mb/s 153 ms Birmingham ~ 100 mi
11/9/2009 8:03 PM GMT 0.44 Mb/s 0.29 Mb/s 135 ms Maidenhead ~ 200 mi
11/9/2009 8:03 PM GMT 0.56 Mb/s 0.35 Mb/s 144 ms Paris ~ 400 mi
11/9/2009 8:01 PM GMT 0.40 Mb/s 0.36 Mb/s 281 ms Birmingham ~ 100 mi
11/9/2009 7:36 PM GMT 0.69 Mb/s 0.28 Mb/s 110 ms Maidenhead ~ 200 mi
11/9/2009 7:35 PM GMT 0.70 Mb/s 0.36 Mb/s 114 ms Paris ~ 400 mi
11/9/2009 7:34 PM GMT 0.66 Mb/s 0.36 Mb/s 101 ms Birmingham ~ 100 mi
11/9/2009 6:58 PM GMT 0.34 Mb/s 0.18 Mb/s 65 ms Maidenhead ~ 200 mi
11/9/2009 6:57 PM GMT 0.58 Mb/s 0.32 Mb/s 328 ms Paris ~ 400 mi
11/9/2009 6:56 PM GMT 0.46 Mb/s 0.30 Mb/s 61 ms Birmingham ~ 100 mi
11/9/2009 6:48 PM GMT 0.59 Mb/s 0.26 Mb/s 322 ms Maidenhead ~ 200 mi
11/9/2009 6:47 PM GMT 0.41 Mb/s 0.29 Mb/s 56 ms Paris ~ 400 mi
11/9/2009 6:46 PM GMT 0.37 Mb/s 0.24 Mb/s 79 ms Birmingham ~ 100 mi
11/9/2009 6:18 PM GMT 0.47 Mb/s 0.30 Mb/s 50 ms Maidenhead ~ 200 mi
11/9/2009 6:17 PM GMT 0.56 Mb/s 0.37 Mb/s 56 ms Paris ~ 400 mi
11/9/2009 6:16 PM GMT 0.34 Mb/s 0.36 Mb/s 506 ms Birmingham ~ 100 mi
11/9/2009 6:15 PM GMT 0.28 Mb/s 0.12 Mb/s 559 ms
11/09/2009 5:00 PM GMT 0.69 Mb/s 0.24 Mb/s 70 ms Maidenhead ~ 200 mi
11/9/2009 4:59 PM GMT 0.69 Mb/s 0.34 Mb/s 117 ms Paris ~ 400 mi
11/9/2009 4:58 PM GMT 0.70 Mb/s 0.36 Mb/s 135 ms Birmingham ~ 100 mi
11/9/2009 4:44 PM GMT 0.71 Mb/s 0.32 Mb/s 108 ms Maidenhead ~ 200 mi
11/9/2009 4:43 PM GMT 0.70 Mb/s 0.33 Mb/s 105 ms Roubaix ~ 400 mi
11/9/2009 4:41 PM GMT 0.70 Mb/s 0.38 Mb/s 78 ms Birmingham ~ 100 mi
11/9/2009 4:37 PM GMT 0.39 Mb/s 0.30 Mb/s 504 ms Birmingham ~ 100 mi
11/9/2009 3:58 PM GMT 0.70 Mb/s 0.37 Mb/s 49 ms Maidenhead ~ 200 mi
11/9/2009 3:57 PM GMT 0.64 Mb/s 0.38 Mb/s 55 ms Paris ~ 400 mi
11/9/2009 3:56 PM GMT 0.64 Mb/s 0.33 Mb/s 60 ms Birmingham ~ 100 mi
11/9/2009 2:41 PM GMT 0.70 Mb/s 0.34 Mb/s 48 ms Maidenhead ~ 200 mi
11/9/2009 2:40 PM GMT 0.69 Mb/s 0.31 Mb/s 49 ms Maidenhead ~ 200 mi
11/9/2009 2:39 PM GMT 0.70 Mb/s 0.38 Mb/s 55 ms Paris ~ 400 mi
11/9/2009 2:39 PM GMT 0.63 Mb/s 0.37 Mb/s 76 ms Birmingham ~ 100 mi
11/9/2009 9:00 AM GMT 0.70 Mb/s 0.37 Mb/s 48 ms Maidenhead ~ 200 mi
11/9/2009 8:59 AM GMT 0.71 Mb/s 0.38 Mb/s 55 ms Pari ~ 400 mi
11/9/2009 8:58 AM GMT 0.70 Mb/s 0.38 Mb/s 58 ms Birmingham ~ 100 mi
11/9/2009 8:03 AM GMT 0.70 Mb/s 0.28 Mb/s 98 ms Roubaix ~ 400 mi
11/9/2009 8:02 AM GMT 0.70 Mb/s 0.36 Mb/s 47 ms Milton Keynes ~ 150 mi
11/9/2009 8:01 AM GMT 0.70 Mb/s 0.31 Mb/s 56 ms Birmingham ~ 100 mi
11/8/2009 11:05 PM GMT 0.70 Mb/s 0.28 Mb/s 98 ms Roubaix ~ 400 mi
11/8/2009 10:33 PM GMT 0.69 Mb/s 0.27 Mb/s 153 ms Roubaix ~ 400 mi
11/8/2009 10:32 PM GMT 0.70 Mb/s 0.34 Mb/s 75 ms Birmingham ~ 100 mi
11/8/2009 10:04 PM GMT 0.68 Mb/s 0.33 Mb/s 105 ms Maidenhead ~ 200 mi
11/8/2009 10:03 PM GMT 0.69 Mb/s 0.33 Mb/s 128 ms Paris ~ 400 mi
11/8/2009 10:02 PM GMT 0.68 Mb/s 0.36 Mb/s 110 ms Birmingham ~ 100 mi
11/8/2009 8:19 PM GMT 0.30 Mb/s 0.25 Mb/s 125 ms Maidenhead ~ 200 mi
11/8/2009 8:19 PM GMT 0.32 Mb/s 0.26 Mb/s 234 ms Roubaix ~ 400 mi
11/8/2009 8:18 PM GMT 0.32 Mb/s 0.31 Mb/s 139 ms Birmingham ~ 100 mi
11/8/2009 7:29 PM GMT 0.33 Mb/s 0.30 Mb/s 139 ms Maidenhead ~ 200 mi
11/8/2009 7:28 PM GMT 0.31 Mb/s 0.35 Mb/s 99 ms Paris ~ 400 mi
11/8/2009 7:27 PM GMT 0.34 Mb/s 0.34 Mb/s 131 ms Birmingham ~ 100 mi
11/8/2009 6:23 PM GMT 0.20 Mb/s 0.13 Mb/s 208 ms Birmingham ~ 100 mi
****************************************************************************************************************************************
I think I have copied them correctly. !
Hope this lot helps someone somewhere to get this speed issue sorted out quick.....
Re: OK whats going on? IS UNLIMITED THROTTLED EVERY EVENING?
10-11-2009 10:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: OK whats going on? IS UNLIMITED THROTTLED EVERY EVENING?
11-11-2009 12:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I seem to be consistently connected to thn-ag2, perhaps that''s a good gateway or maybe it's the 21CN that is keeping my connection from slowing down, Whatever is causing your issues, either my gateway or 21CN (or both) seem to make me much better off. I'd assume that traffic shaping would affect me also if that was really the issue (though this may depend on the loading of the gateway or some otehr part of the network).
Hope this infomormation helps to point towards a possible solution (or, at the very least, an explaination for your peak-time speed issues).
All internet connections will, potentially, slow down at peak usage times but I agree that your experience is rather worse that you would wish to expect, I cannot comment on the current experience of those using other ISPs though as I have now been with PN for a couple of years.
, Alastair.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: OK whats going on? IS UNLIMITED THROTTLED EVERY EVENING?
11-11-2009 12:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: OK whats going on? Is Unlimited throttled every evening?
11-11-2009 6:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: OK whats going on? Is Unlimited throttled every evening?
11-11-2009 8:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: OK whats going on? Is Unlimited throttled every evening?
11-11-2009 8:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
.
Quote 11/9/2009 8:01 AM GMT 87.112.17.111 0.70 Mb/s 0.31 Mb/s 56 ms Birmingham ~ 100 mi
11/8/2009 11:05 PM GMT 87.112.17.111 0.70 Mb/s 0.28 Mb/s 98 ms Roubaix ~ 400 mi
11/8/2009 10:33 PM GMT 87.112.17.111 0.69 Mb/s 0.27 Mb/s 153 ms Roubaix ~ 400 mi
11/8/2009 10:32 PM GMT 87.112.17.111 0.70 Mb/s 0.34 Mb/s 75 ms Birmingham ~ 100 mi
11/8/2009 10:04 PM GMT 87.112.17.111 0.68 Mb/s 0.33 Mb/s 105 ms Maidenhead ~ 200 mi
11/8/2009 10:03 PM GMT 87.112.17.111 0.69 Mb/s 0.33 Mb/s 128 ms Paris ~ 400 mi
11/8/2009 10:02 PM GMT 87.112.17.111 0.68 Mb/s 0.36 Mb/s 110 ms Birmingham ~ 100 mi
11/8/2009 8:19 PM GMT 87.112.17.111 0.30 Mb/s 0.25 Mb/s 125 ms Maidenhead ~ 200 mi
11/8/2009 8:19 PM GMT 87.112.17.111 0.32 Mb/s 0.26 Mb/s 234 ms Roubaix ~ 400 mi
Re: OK whats going on? Is Unlimited throttled every evening?
11-11-2009 9:06 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: OK whats going on? Is Unlimited throttled every evening?
11-11-2009 9:23 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re:OK whats going on? IS UNLIMITED THROTTLED EVERY EVENING?
11-11-2009 9:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Time for some clarification. WEB IS NOT THROTTLED ON UNLIMITED.
Now we've got that clear let's look at some other things. We KNOW that we currently have some issues affecting throughput on our network currently. These are being sorted as per the ~£1m extra capacity we've added in the last week. We've also started doing some work (which we should have completed at some stage later on today.
Shutter - You're currently on a 1250Kbps profile which I suspect is the reason for your poor throughput. What's the BT Speedtester giving?
Re: OK whats going on? Is Unlimited throttled every evening?
11-11-2009 9:25 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
So leave the poor chap alone, you're confusing him
Re: OK whats going on? Is Unlimited throttled every evening?
11-11-2009 9:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Mybroadbandspeed = GOOD
Shutter - When you use a different server, eg: Birmingham, your traffic is going from the south coat, to London to Birmingham to London to the South coast.
If you use ours, it goes from the south coast, to London, back to the south coast - so less distance. Using servers in France is even more pointless
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- OK whats going on? Is Unlimited throttled every ev...