Showing results for 
Search instead for 
Did you mean: 

Not happy. No broadband.

Just browsing
Posts: 1
Registered: ‎17-12-2018

Not happy. No broadband.

Not happy the BT have switched off our broadband already and Plusnet can’t connect us. All we’ve got is a phone line which we don’t really need but have to take. Really annoyed that we’re having to use up all our 4G data. Also annoyed you can’t send a quick email to complain about this. Website is like a labyrinth of useless information. Not a great start Plusnet.
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 178
Fixes: 12
Registered: ‎06-08-2018

Re: Not happy. No broadband.

Hi there,


I'm very sorry to hear about the issues you're currently experiencing.


I have looked into this for you and left a ticket on your account regarding your query. You can view this here


Should you have any further questions, please get in touch.


Thank you,