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No news on when broadband will be activated - can't get through to anyone at Plusnet to find out

andrewhirst1983
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Posts: 1
Registered: ‎02-04-2020

No news on when broadband will be activated - can't get through to anyone at Plusnet to find out

I signed up for a home phone and broadband package on Friday, March 20. 

The phone was connected without any problems a few days later. 

However, I've not heard anything about my expected activation date for the broadband or when I might expect to receive the hub. 

I appreciate there are likely delays with current situation. However, as I'm being asked to work from home, it is essential that I can get online ASAP. Is there any way to get clarification on when Broadband might be expected to go live?