No internet

[#1]

Hi, I've had no internet for about 30 mins now it seemed slow so I rebooted my router now have no connection to internet, iam still on hold on the phone,could someone save me 30 mins waiting by letting me know if its a fault and how long is the eta on a fix?
Thanks in advance

[#2]

You have some access it seems; try CHAT; it's currently available.

[#3]

Hi, I can see you've been back online since. Diagnostics aren't showing any issues relating to speeds so let us know if that's still an issue from your point of view.