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New Router after contract renewal

ericw400
Hooked
Posts: 7
Thanks: 1
Registered: ‎09-07-2017

New Router after contract renewal

Hi.

 

I've just renewed my contract with plusnet for another 18 months. Would anyone know if I can get a new (free) router. Mine is knocking on bit so I thought it worth an ask.  

 

Thanks in advance.

2 REPLIES 2
jab1
Aspiring Legend
Posts: 10,267
Thanks: 3,372
Fixes: 121
Registered: ‎24-02-2012

Re: New Router after contract renewal

@ericw400 You could have asked for one at the time, but I suspect if one of the Help Team spot this post, you will possibly get a Hub1 sent you (might cost you P&P though)

John
bmc
Champion
Posts: 1,885
Thanks: 492
Fixes: 19
Registered: ‎28-02-2017

Re: New Router after contract renewal

@ericw400 

I would check which router you have first. See

https://www.plus.net/help/broadband/router-setup-guides/

 

Note the HubTwo isn't yet available to residential customers. If you have a HubOne then there's little point in getting another unless you have a fault.

 

Brian