New FTTC Customer - slow Wifi speeds, great via Ethernet
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New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 11:17 AM
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Hope you've had a great Christmas.
I have recently had my fibre installed and am very happy with it. Over Ethernet, I am achieving a download speed of around 73-74Mbps, and around 19Mbps up.
However, over Wifi, with the TG582n, I can only achieve around 33-34Mbps down. The upload speed remains the same. I've tested this speed using speedtest.net and the official BT Speedchecker.
I appreciate that Ethernet generally offers better performance, but I didn't think that the speeds would be more than halved. I've logged in to my router and can see that the 'n' speeds only seem to max out at 65Mbps. I thought this router was capable of 130Mbps.
To rule out congestion, I've tried changing wireless channels but to no avail. I've turned off WPS and turned off the security temporarily to see if that made a difference, but it didn't. I have also run inSSIDer and there are two other networks in the area, both TalkTalk routers, and they use a different channel to the one I'm currently on (6).
All my devices are 'n' capable, and none of them are 'b' or 'g' only, so I don't think any of my equipment is slowing the network down. I have a Lenovo IdeaPad Z580 (2013 model), a Samsung Galaxy S3, a Nexus 7 (2012), a Nokia Lumia 520 and a Nook HD. I also have an Epson SX425W which is occasionally switched on to wirelessly print the odd page or two.
If anyone could advise me on this I'd be most grateful.
Many thanks,
Nathan
Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 11:18 AM
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Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 11:34 AM
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Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 12:18 PM
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Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 12:22 PM
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Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 12:47 PM
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Quote from: npreece Hi all,
Hope you've had a great Christmas.
I have recently had my fibre installed and am very happy with it. Over Ethernet, I am achieving a download speed of around 73-74Mbps, and around 19Mbps up.
However, over Wifi, with the TG582n, I can only achieve around 33-34Mbps down. The upload speed remains the same. I've tested this speed using speedtest.net and the official BT Speedchecker.
I appreciate that Ethernet generally offers better performance, but I didn't think that the speeds would be more than halved. I've logged in to my router and can see that the 'n' speeds only seem to max out at 65Mbps. I thought this router was capable of 130Mbps.
To rule out congestion, I've tried changing wireless channels but to no avail. I've turned off WPS and turned off the security temporarily to see if that made a difference, but it didn't. I have also run inSSIDer and there are two other networks in the area, both TalkTalk routers, and they use a different channel to the one I'm currently on (6).
All my devices are 'n' capable, and none of them are 'b' or 'g' only, so I don't think any of my equipment is slowing the network down. I have a Lenovo IdeaPad Z580 (2013 model), a Samsung Galaxy S3, a Nexus 7 (2012), a Nokia Lumia 520 and a Nook HD. I also have an Epson SX425W which is occasionally switched on to wirelessly print the odd page or two.
If anyone could advise me on this I'd be most grateful.
Many thanks,
Nathan
Hi Nathan,
had to delete this as I saw you tried most things I was suggesting
Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 1:38 PM
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Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 1:43 PM
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Whatever you do it's not going to improve. They are basically not worth anything although I managed to sell one for £40.
What I would do is buy a cable router. Replace the router supplied and replace with the new cable router. I would strongly advise a well known branded router like Netgear or Belkin or an Asus.
Set it up (I'll provide steps if necessary)
Even buy an BT hub 5 or 4 as they will be good. Just the router supplied by Plusnet is not good quality
![Thumbs_Up Thumbs_Up](/html/@9A96E2A44A2DF3C613C67EB12D8C1380/images/emoticons/afro.gif)
Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 1:43 PM
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![](http://i.imgur.com/Zn6vg0a.png)
Via Ethernet is the full whack ofcourse...
Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 1:45 PM
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To get the 150 and 300 Mbps figures, the routers use an number of tricks utilising multiple channels (20MHz - 40MHz and MIMO), but it requires all devices to cooperate.
Any device which uses a single antenna and a 20MHz channel width will be limited to a maximum of 64Mbps, which in reality gives a transfer figure closer to 40mbps (max). This will include most mobile phones, tablets and printers.
Your Lenovo Z580 has a wireless card that should support 300Mbps (using MIMO 2x2, which the TG582n also supports), so in theory, you should get a download speed equivalent of the wired connection. If you don't, it's likely the presence of the other devices connected to the router, causing the router to drop back to single channel mode.
Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 1:46 PM
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Quote from: NorthEasterner I would strongly advise a well known branded router like Netgear or Belkin or an Asus.
I purchased this one: http://www.currys.co.uk/gbuk/computing-accessories/networking/cable-wireless-routers/netgear-wnr2200...
However, the speed was the same? Even at close distances. I made sure it was broadcasting at maximum. Am I doing something wrong, or could it be my connection that is problematic?
Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 1:50 PM
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Netgear do sometimes have congestion issues on WiFi channels and not the greatest brand.
I get full 57mb on my 60mb connection with BT via their home hubs. Not sure if thats because i'm using the 5ghz band
![Thumbs_Up Thumbs_Up](/html/@9A96E2A44A2DF3C613C67EB12D8C1380/images/emoticons/afro.gif)
Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 2:04 PM
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I've just run a few tests on using speedtest.net and got different results each time, 15Mbps from the server it picked in London, 40Mbps from Preston, and 72Mbps from Bristol (which is what I expected).
Think Broadband's speed test was consistent each time around 72Mbps
Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 2:17 PM
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Re: New FTTC Customer - slow Wifi speeds, great via Ethernet
31-12-2013 10:28 PM
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![](http://www.speedtest.net/result/3199659469.png)
The cable length is more or less irrelevant for Ethernet in the home environment - with a quality cable, correctly terminated, 330ft from device to device (ie device to switch) should be able to achieve gigabit line rate and negligible latency. If the switch is located midspan between two devices that should mean you can get gigabit rates over 660ft.
Now of course, there is a lot of poor cable out there and dodgy crimp tools etc...! Classic examples of "epic fail" are using solid core cable with any kind or RJ45 terminated onto its ends - even the "true" solid core connectors are junk.
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