Madasafish Justmail
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- Re: Madasafish Justmail
Madasafish Justmail
15-02-2010 12:18 PM
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Re: Madasafish Justmail
15-02-2010 12:28 PM
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Regards Mike
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Madasafish Justmail
15-02-2010 12:46 PM
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As Mike has said this will work fine on the Justmail service.
Re: Madasafish Justmail
15-02-2010 12:51 PM
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What's the best way to end my current Madasafish Broadband and Phone package / setting up Justmail. I am moving house so in theory I guess its just a case of closing the account down completely?
Re: Madasafish Justmail
15-02-2010 12:57 PM
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Re: Madasafish Justmail
15-02-2010 5:43 PM
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Quote from: Mand You'll need to speak to our Customer Options Team, on 08451406002, who will arrange for your current service to be ceased and your account to be changed to Justmail.
Hi Mand
thanks for that info, had a very interesting chat with Sam about my account, I'm just waiting for him to get back to me on a few fine details but if all is good then I'll be staying with Madasafish in my new Sheffield property
cheers
Colin
Re: Madasafish Justmail
15-02-2010 8:44 PM
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Sam's ace, for a southerner.
Re: Madasafish Justmail
16-02-2010 1:17 AM
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Quote from: Mand Very glad to hear that.
Sam's ace, for a southerner.
yep, seems like a top lad, but can you give him a nudge please, said he'd get back to me asap... and that was more than a few hours ago, ta.
Re: Madasafish Justmail
16-02-2010 9:42 AM
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I've pointed Sam at this thread and he'll be in touch later on today. Sorry for the delay.
Re: Madasafish Justmail
19-02-2010 4:48 PM
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thank you
Re: Madasafish Justmail
20-02-2010 10:25 AM
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So, its been 45 hours since a planned phone call appointment from Madasafish wasn't kept.
34 hours since I requested an explanation.
17 hours since my last addition on this ticket, and yet still no update from Madasafish after 45 hours
Is anybody actually using this ticket system?
Re: Madasafish Justmail
22-02-2010 11:08 AM
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Quote from: colbrad Re: ticket number 32054384
So, its been 45 hours since a planned phone call appointment from Madasafish wasn't kept.
34 hours since I requested an explanation.
17 hours since my last addition on this ticket, and yet still no update from Madasafish after 45 hours
Is anybody actually using this ticket system?
Hello, is anybody there?
Re: Madasafish Justmail
24-02-2010 10:06 AM
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Looking at your ticket I assume all is now OK?
Re: Madasafish Justmail
24-02-2010 3:30 PM
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Re: Madasafish Justmail
24-02-2010 5:22 PM
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All the best Colin,
Alastair
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