Leaving SKY.
Hi all I have placed an order to come back to plusnet after being away for 2 years.Im taking the value BB and talk anytime.At the moment Im tied into sky's nextwork,so sky could not give me a MAC code,I called plusnet and told them this and was informed that that was ok.I take it this will be a third party cease?
Plusnet have told me I would not be charge for anything and they will just transfer my phone service and BB over within the next 2-3weeks.
What happens,and am Ilooking at some down time from my phone/BB?
If I had known I was tied into SKY's LLU I would not have taken the package in the first place.I have been told BT are wavering the £125 fee at the moment to take people of SKY or others LLU networks,thank goodness.
Plusnet have told me I would not be charge for anything and they will just transfer my phone service and BB over within the next 2-3weeks.
What happens,and am Ilooking at some down time from my phone/BB?
If I had known I was tied into SKY's LLU I would not have taken the package in the first place.I have been told BT are wavering the £125 fee at the moment to take people of SKY or others LLU networks,thank goodness.
Welcome back
We transfer both telephone and broadband simultaneously with no downtime.
Occasionally the losing provider can place a cease on the line, or the broadband order doesn't complete at the same time as the telephone. This is rare and we will let you know if this is the case.
We transfer both telephone and broadband simultaneously with no downtime.
Occasionally the losing provider can place a cease on the line, or the broadband order doesn't complete at the same time as the telephone. This is rare and we will let you know if this is the case.
Hi again,
Im currently receiving these speeds as below,the plusnet speed test says approx 4.0mb,is this what I can expect or will I get speeds closer to what Im receiving now?
Im currently receiving these speeds as below,the plusnet speed test says approx 4.0mb,is this what I can expect or will I get speeds closer to what Im receiving now?
Hi All,
It's hard for responses from us not to be biased. However I'm sure novaboydie will be basing their decision on other factors than just speed alone. Customer service, stability and value for money seem to be the common reasons customers decide to move back to us after moving away and trying out a service with another ISP.
It's hard for responses from us not to be biased. However I'm sure novaboydie will be basing their decision on other factors than just speed alone. Customer service, stability and value for money seem to be the common reasons customers decide to move back to us after moving away and trying out a service with another ISP.
